Info Edge India is Hiring || Customer Success Manager || Noida
Info Edge · Noida · onsite · Posted 22d ago
₹14.0L - ₹23.0L PA3–8 yrsfulltimeSourced from
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About this role
About Info Edge
InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent
Job Title: Employer Branding Expert
Location: Noida
Overview: We are seeking a passionate and skilled Employer Branding Client Servicing Specialist to join our dynamic team. In this role, you will be responsible for managing relationships with our clients, ensuring their needs are met, and delivering exceptional employer branding solutions. You will be a key player in driving the success of our clients' employer branding initiatives, helping them attract and retain top talent.
Responsibilities:
Client Relationship Management:
- Serve as the main point of contact for clients using our employer branding products.
- Build strong, long-lasting relationships with clients, understanding their needs, challenges, and objectives.
- Conduct regular check-ins and meetings to provide updates on product performance,gather feedback, and offer strategic insights.
Employer Branding Strategy:
- Work closely with clients to develop effective employer branding strategies.
- Provide insights and recommendations based on industry best practices and market trends.
- Assist in the creation of compelling employer branding campaigns and materials.
Project Coordination:
- Collaborate with internal teams (design, content, marketing, etc.) to execute client projects.
- Coordinate timelines, deliverables, and resources to ensure timely and successful project completion.
Campaign Execution and Analysis:
- Oversee the implementation of employer branding campaigns across various channels (social media, career sites, events, etc.).
- Monitor campaign performance and conduct regular analysis.
Requirements:
- Proven 4 + years in client servicing, account management, or a related role.
- Strong understanding of employer branding concepts, including EVP, candidate experience, and employer value proposition.
- Excellent communication and presentation skills.
- Ability to work collaboratively with cross-functional teams.
- Detail-oriented with excellent organizational and time-management abilities.
Sourced from naukri
Skills
Customer EngagementCustomer RetentionClient EngagementClient Account ManagementChurn Managementkey account managementClient SuccessCustomer FocusClient RetentionUpsellaccount management
About Info Edge
Info Edge
Internet
6.0k+
employees
1995
31 years old
Noida, Uttar Pradesh
India
₹14L – ₹23L PA
This role
About
Info Edge is an internet company in India, offering diverse online services across recruitment, real estate, education, and more, while leveraging advanced technology.
Industries
Internet
Employee ratings
2,367 reviews
3.9/ 5
Culture
3.8
Career growth
3.3
Work-life
3.8
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