Industrial Relations & Welfare Officer

Role & responsibilities

Organization : Grindwell Norton Ltd (Saint Gobain Group) French MNC company
Position: Industrial Relations, Labour Welfare & Administration Incharge
Location : Near Budegere Cross, Bengaluru

Key Responsibilities:

1. Employee Welfare & Engagement

• Counsel employees on workplace issues, company policies, discipline, and grievance matters.
• Address concerns related to wages, benefits, health, hygiene, and safety.
• Support employee engagement initiatives such as R&R programs, celebrations, and welfare activities.
• Handle day-to-day grievance management and ensure timely resolution.
• 2. Industrial Relations & Compliance
• Maintain basic knowledge of domestic enquiry processes and assist in disciplinary actions.
• Represent the organization in conciliation proceedings and labour department interactions.
• Attend court hearings and liaise with statutory authorities when required.
• Ensure adherence to labour laws and statutory compliance (PF, ESIC, LWF, Bonus, etc.).
• 3. Contract Labour Management
• Manage contractor compliance and documentation (Form 2, Form V, etc.).
• Ensure timely license renewals and registrations.
• Monitor contractor workforce and attendance.
• Ensure timely payment of wages, bonus, and statutory dues.
• Issue ID cards, safety gear, and track contract agreements and renewals.
• 4. Canteen & Facility Management
• Oversee canteen operations including hygiene, quality, and service standards.
• Conduct daily inspections of kitchen, dining, and related facilities.
• Manage canteen vendor billing, inventory, and cost tracking.
• Organize meetings with canteen committees and ensure implementation of decisions.
• 5. Administration & Operations
• Conduct regular shop floor visits and address operational issues.
• Coordinate with internal stakeholders for IR inputs and plant requirements.
• Manage compliance tools and reporting systems.
• Support audits and ensure closure of observations.
• Handle transport, housekeeping, and campus facility coordination.
• 6. Documentation & Reporting
• Prepare compliance documentation.
• Maintain records for statutory inspections and audits.
• Strong knowledge of labour laws and statutory compliance

Key Skills:

• Industrial Relations & Labour Law Knowledge
• Strong communication and interpersonal skills
• Problem-solving and grievance handling
• Vendor and stakeholder management
• Attention to detail and compliance focus

Key Competencies:

• Employee-centric approach
• High integrity and ethical standards
• Ability to work in a fast-paced plant environment
• Strong coordination and follow-up skills

Company Introduction

A 360-year young organization with strong pillars on value system and customer centricity, Saint-Gobain employs176,000 people across 64 countries with over 90 nationalities. A fortune 500 company, Saint-Gobain is recognized among the 100 most innovative and 100 most sustainable corporations on earth. Saint-Gobain has pioneered several Products, Marketing, Manufacturing, Application, Sustainability, Human Resources Innovations, Knowledge, and Skill Development that helped in the emergence of product differentiation and segmentation in the industry.In India we are today a community of united entrepreneurs who believe talent is infinite and can continuously shape the future, every day.The strategy of responsible growth is guided by the Saint-Gobain Groups purpose, “MAKING THE WORLD A BETTER HOME”, which responds to the shared ambition of everyone in the Group to act every day to make the world a more beautiful and sustainable place to live in.

Preferred candidate profile

BSW or MSW with 7-12 years of experience in manufacturing plant level exposure in Industrial Relations, Labour Welfare, Contract Labour Management, Plant level Administration including canteen, Statutory Compliance