Industrial/Organizational Psychologist
MantraCare Wellness · Delhi · onsite · Posted 47d ago
About a minute. You'll make an account on the way through.
About this role
Job Title: Onboarding Specialist (Doctors & Therapists)
Company: MantraCare
Location: Paschim Vihar West, New Delhi
Department: Operations / Provider Onboarding
Qualification: Graduate/Postgraduate in Industrial/Organisational Psychology
Salary: 20K-30K per month
Apply: Send your resume to [HIDDEN TEXT] or WhatsApp at [phone removed]
About MantraCare
MantraCare is a global digital healthcare and wellness platform offering AI-powered therapy, chronic disease management, and employee wellness solutions to individuals, employers, and insurers across 40+ countries. Our mission is to make healthcare accessible, affordable, and technology-driven.
Job Summary
We are looking for an Onboarding Specialist to manage the end-to-end onboarding of doctors, therapists, and healthcare providers on the platform. The role involves coordinating with professionals, ensuring smooth registration, and delivering a seamless onboarding experience. Candidates with a background in Psychology are highly preferred due to the nature of therapist onboarding.
Key Responsibilities
Handle end-to-end onboarding of doctors, therapists, and wellness providers
Guide candidates through the registration and verification process
Coordinate with internal teams for profile approval and activation
Conduct onboarding calls and training sessions
Ensure all documents and credentials are verified accurately
Maintain and update onboarding records and databases
Provide support and resolve queries of providers
Follow up with candidates to ensure timely onboarding completion
Required Skills
Strong communication and coordination skills
Good organizational and follow-up abilities
Ability to manage multiple candidates simultaneously
Basic understanding of healthcare and mental health roles
Comfortable using CRM/tools and digital platforms
Qualifications: Graduate/Postgraduate in Industrial/Organisational Psychology
Experience:
1–3 years of experience healthcare or wellness industry
Candidates with experience in psychology, counseling, or mental health roles are preferred
Key Performance Indicators (KPIs)
Number of providers successfully onboarded
Turnaround time for onboarding
Accuracy of documentation and verification
Provider satisfaction and onboarding experience
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