India

An Amazing Career Opportunity for Solutions Engineer
Location: Remote Or Hybrid / Office
Job ID: 49282

Profile Summary

HID Global is seeking a skilled Solutions Engineer with a strong presales orientation, capable of delivering compelling demonstrations, managing strategic tenders, and guiding customers—particularly national authorities such as Police forces, Ministries, and other government institutions—through complex solution evaluations.

In this role, you will collaborate closely with Sales to understand customer challenges, shape technical requirements, and identify opportunities for HID's hardware, software, and professional services. While a solid architecture and development foundation is required, the emphasis is on customer-facing activities, including presentations, proof‑of‑concepts, and presales technical leadership.

You will help articulate HID Global's value, support technical aspects of the sales cycle, and ensure smooth transitions from presales engagement into project execution. The position is designed for a motivated professional who excels in remote/hybrid environments and thrives in a role that blends technical expertise with high-impact communication.

You will support Sales across Middle East, Africa and India regions, including travel for on‑site demonstrations, workshops, and government stakeholder engagements.

Who are we 

HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

LinkedIn:  www.linkedin.com/company/hidglobal/mycompany/

About HID Global, Bangalore

At HID Global, we are a bunch of passionate Engineers working on a product that helps integrating multiple physical access controls and logical access systems for Identities. Our product provides a common way of provisioning cards and access to identities across the organisation. We work on exciting integration and design problems using latest Microsoft Technologies in an inclusive environment. It is a great place to make a career, learn and have fun.We develop best-in-class access control and authentication solutions that help governments and organizations stay ahead of an ever-changing threat landscape. Most of our products are supported on both on premise and cloud environments. Our products protect more than 85 million user identities and issued more than 50 million credentials to date.

It is a great place to become security domain expert and work on latest technologies.

Duties and Responsibilities include the following. Other duties may be assigned.

• Serve as a technical presales expert within the Sales team, strengthening customer engagements through tailored demonstrations, technical guidance, and structured tender support.
• Develop and deliver high-impact solution demonstrations, proof-of-concepts, and presentations that clearly communicate HID Global's value to government and enterprise customers.
• Prepare detailed proposals and tender documentation for complex opportunities, ensuring compliance with government procurement requirements and alignment with customer technical needs.
• Interpret and refine customer requirements in collaboration with regional Sales, Product Management, and Engineering teams, ensuring proposed solutions address national authority use cases such as law enforcement, civil ID, and border management.
• Provide complete technical content for RFPs, RFIs, and government tenders, ensuring accuracy, competitiveness, and clarity.
• Architect, validate, and document biometric and identity‑management solutions across HID's portfolio, ensuring alignment with mission‑critical government environments.
• Act as HID Global's primary technical liaison throughout presales and post-sales phases, ensuring consistent communication, clarity on deliverables, and alignment between customer expectations and internal teams.
• Maintain deep awareness of market trends, biometric technologies, and public-sector digital transformation initiatives.
• Represent HID Global's technical capabilities at trade shows, partner events, and government briefings, delivering professional demonstrations and solution walkthroughs.

Primary Duties:

• Collaborate weekly with an international presales and solutions engineering team, sharing best practices and supporting cross-regional opportunities.
• Support Sales across Middle East, Africa and India regions, including travel for on‑site demonstrations, workshops, and government stakeholder engagements.
• Focus on presales activities for HID's commercial and ABIS solutions, especially for small-to-medium national authorities, civil registry agencies, and security ministries.

Essential Qualifications (Required)

To perform this role successfully, candidates must meet the following requirements:

• Fluent in English and Arabic
• Bachelor's degree in computer information systems or related fields
• Minimum 5 years of presales and customer-facing technical experience, including demonstrations, requirements analysis, and support
• Proven experience engaging with national authorities, such as Police agencies, Ministries of Interior/Justice, civil ID programs, or similar public-sector clients.
• Minimum 3 years of experience with a focus on server / client solution architecture
• Excellent presentation and communication skills, particularly for non-technical and government audiences
• Strong problem-solving aptitude with an ability to engineer customer-centric solutions that drive sales success
• Deep understanding of the hardware and software development lifecycle and technical solution delivery
• Knowledge of Microsoft Windows and Linux Server environments, networking protocols (TCP/IP, FTP, SMTP, HTTPS), and enterprise networking standards
• Strong organizational skills with the ability to manage several presales engagements simultaneously in a hybrid/remote environment

Education and/or Experience:

• Master's degree or relevant technical certifications
• Experience drafting Statements of Work and technical proposals
• Experience of working as a liaison between Sales and an Engineering team
• Able to manage technical solutions by performing basic project management functions including but not limited to scope, tracking deliverables, providing meeting minutes and tracking action items
• Experience with scripting or programming languages for adapting or creating demo environments
• Hands-on experience with development platforms or compilers (Android Studio, Visual Studio, etc.)
• Proven ability to configure, test, and validate server/client systems
• Ability to work as part of a team
• Familiarity with biometric systems (fingerprint, facial)
• Experience with Enterprise and distributed system architecture
• Knowledge of cloud platforms (AWS, Azure) and virtualization/containerization tools (VMware, Docker, Kubernetes)
• Experience with collaboration and productivity tools: Salesforce, Confluence, Jira, SharePoint, Git
• Strong teamwork abilities and proficiency with Microsoft Office applications
• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Solid experience working within an MS Windows 11 environment

Why apply 

• Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

This opportunity may be open to flexible working arrangements.

HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation

An Amazing Career Opportunity for Senior DevOps Engineer
Location: Chennai, India (Hybrid)
Job ID: 49576

Profile Summary
The Cloud Operations Engineer will have several areas of focus:

The Senior DevOps Engineer will have several areas of focus:

• Work collaboratively with software engineering, infrastructure, and security to automate deployment and operation of our systems hosted in AWS Cloud.
• Help automate and streamline our operations and processes. Build and maintain tools for deployment, monitoring and operations, and troubleshoot and resolve issues in our dev, test, and production environments.
• work on complex, major, or highly visible tasks in support of multiple projects that require multiple areas of expertise.
• Provide support incident response and readiness as part of an Operations Center.
• Support incident & change management processes for cloud services.
• Setting up and configuring monitoring of HID's cloud services and its required infrastructure, and for performing monitoring and break/ fix support on a need basis

About HID Global

HID Global powers the trusted identities of the world's people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses, and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 4500 employees worldwide and operates international offices that support more than 100 countries. HID Global is an ASSA ABLOY Group brand. HID Global has is the trusted source for secure identity solutions for millions of customers and users around the world. In India, we have two Engineering Centre (Bangalore and Chennai). Global Engineering Team is based in Chennai and one of the Business Unit Engineering team is based in Bangalore. Check us out: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

LinkedIn:  www.linkedin.com/company/hidglobal/mycompany/

Are You Ready to Join the Team

Our company is committed to finding the best and the brightest talent to help us reach the top. If you are a dynamic, highly skilled, experienced Cloud engineer and technology enthusiast, and you enjoy working in a rapid pace within a rapidly growing business environment, then you will want to consider this position. If you excel at communication, collaboration, and unrelenting innovation, we want to talk to you. And if you bring dedication, positive energy and integrity to the table, you just might be the right fit for our team.

Qualifications

The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties and Responsibilities include and are not limited to the following.

• Develop/build IT solutions to meet business requirements.
• Manage, evolve, build CI/CD pipeline
• Integrate solutions with other applications and platforms outside the framework.
• Design, develops, and implements reusable IaC components.
• Write scripts to automate build and deployments on AWS Cloud and on premise data centers.
• Automate, build and provide production systems support that may include duties such as deployment, configuration, monitoring and troubleshooting Linux servers.
• Automate deployment of and support Linux and windows based infrastructure services (web, nfs, sftp, DNS, LDAP etc)
• Automate and deployment of and support Cloud based network services (load balancers, routers, firewalls)
• Orchestrate deployment of application & infrastructure clusters within a Public Cloud environment utilizing a Cloud Management Platform.
• Performance monitoring and tuning of the Operating System and applications for most optimal operational efficiency.
• Document existing and new public cloud deployments using Run Books and cloud architecture diagrams.
• Implement processes to standardize best practices and procedures, capacity planning and risk mitigation.
• Collaborate with technical/business teams assess requirements and recommend solutions.
• Maintain QA and Production configuration using automation tools
• Code and documents custom test automation frameworks.
• Perform script maintenance and updates due to changes in requirements or implementations.
• Experience with Continuous Integration tools such as team city, Jenkins preferred
• Experience with configuration management tools such as Chef, Ansible, Puppet a must
• Set up and maintains the test environments for both manual and automated testing.
• Build automated deployments using configuration management technology.
• Automate deployment of new modules, upgrades, and fixes to the production environment.
• Document and completes knowledge transfer to production support.
• Work with Release Management to ensure modules are production ready.
• Verify the functionality of components and services and ensures deployment meets client's expectations.
• Should be ready to support the incidents reported during business/non-business hours based on the need.
• Monitoring tool (Any) setup for the cloud environment and manage
• Cloud Backup tool (Any) install / configure / manage experience
• Experience in Cloud Security monitoring and management
• Identify, troubleshoot and resolve service incidents or issues and implement workarounds

Education And/Or Qualification:

• Bachelor's degree in Programming/Systems or Computer Science or equivalent experience.
• 7-10 years of proven experience in analysis, programming and supporting complex technical solutions
• Including planning, development, implementation and support
• Experience with some aspect(s) of computer security: network security, application security, security protocols, cryptography, IAM, Active Directory, and ADFS
• Understanding of Load Balancers, TCP/IP, HTTP/HTTPS, SSL/TLS certificate management, DNS, and Network Routing
• Experience with AWS services and plugins
• Experience with container technologies Docker, Kubernetes is required
• Experience using ElasticSearch/ELK stack for application monitoring.
• Worked with at least 2 to 3 application servers such as JBoss, IIS weblogic
• Must have used scripting automation with tools such as Ruby, Python, Powershell,  Javascript,
• Knowledge of REST/SOAP APIs.
• Knowledge of XML, and JSON file formats.
• Expert in, or strong desire to learn, server and network security tools and
• practices.
• Strong skills in systems administration of AWS, Windows and/or Linux OS.
• At least two years of operations support experience.
• Strong working knowledge of general OS, application, database, storage
• and networking concepts, systems administration practices, etc.
• Strong scripting skills in at least one major scripting language (e.g., bash,
• PowerShell, python)
• Experience Infrastructure Monitoring
• Experience participating in active incident response efforts.

Nice to have:

• AWS Solutions Architect Associate

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employee works primarily in an office environment, with in a well ventilated area, and is exposed to moderate noise levels.
• Willing to work in an on-call support based on the need – Mandatory expectation

Why apply 

• Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

This opportunity may be open to flexible working arrangements.

HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.

An Amazing Career Opportunity for Operations Officer
Location: Bangalore, India
Job ID: 51103

Profile Summary 

An Operations Officer is responsible for managing day-to-day... [truncated for excel]