India Operations Analyst
Aon Hewitt · Gurugram · onsite · Posted today
Undisclosed3–4 yrsfulltimeSourced from
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About this role
Job Summary
Job Responsibilities
Requirements
Skills/Competencies
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
The India Operations Analyst will provide operational support across global Law Compliance activities, with a focus on colleague lifecycle administration, access management, SharePoint and knowledge management, communications support, reporting, process documentation, and legal spend operations. The role will maintain accurate data and repositories, execute recurring processes, prepare management information and presentation materials, and coordinate with designated custodians and subject matter owners to deliver timely, consistent operational support.
Job Responsibilities
- Colleague onboarding, offboarding and access administration- Reconcile monthly headcount changes and identify joiners, leavers, transfers, and organizational updates. Prepare add/drop outputs, maintain onboarding and offboarding trackers, and coordinate routine custodian follow-up.
- Add or remove colleagues from approved department sites, repositories, security groups, distribution groups, shared mailboxes, and communications distribution lists, in line with established access procedures.
- Provide general orientation support on Aon Avenue, LC SharePoint, key repositories, contacts, onboarding materials, and routine operating guidance.
- Process joiner and leaver updates in Continuity Logic and maintain BCP/BIA records using established procedures and decision trees.
- SharePoint and knowledge management Maintain LC Operations team pages, repositories, files, archives, links, tiles, and internal reference materials.
- Maintain general department-wide SharePoint pages and repositories that are not owned by a specific team, including approved announcements and archives.
- Support clear site organization, navigation, document findability, and updates resulting from workforce or organizational changes.
- Communications, engagement and event reporting Prepare distribution lists for newsletter circulation, add new joiners to newsletter content, and provide offline copies to NFP colleagues where required.
- Maintain communications trackers and reporting inputs across newsletters, Viva Engage, and other colleague engagement channels.
- Design and administer town hall surveys, consolidate results, maintain trackers, and prepare post-event reporting summaries and engagement metrics.
- Track colleague recognition awards, new joiners, and service milestones; prepare and validate recognition slides, summaries, and supporting materials.
- Data, reporting and executive presentation support Proactively gather, cleanse, validate, collate, analyze, and summarize data for recurring and ad hoc reporting.
- Maintain operational trackers, report inventories, reporting files, and underlying data sets.
- Build and revise executive readout decks, charts, and supporting visuals based on agreed direction and messaging.
- Incorporate collaborator feedback while maintaining presentation accuracy, consistency, and formatting.
- Process documentation and general operations Document operational procedures, workflows, job aids, checklists, and operating manuals.
- Convert process designs into clear reference materials and maintain internal SOPs.
- Capture process improvement suggestions and route them to the appropriate owner for review.
- Legal spends operational support Provide basic PURSUIT orientation and routine navigation guidance, routing non-routine questions to the appropriate owner.
- Administer approved access changes for legal spend systems, dashboards, security groups, and access-controlled resources.
- Prepare ad hoc data extracts and reporting for legal spend initiatives, pilots, and program reviews, with appropriate oversight.
- Organize and maintain law firm engagement letter repositories, including cleanup, archiving, restructuring, and reference material maintenance.
Requirements
- Minimum qualification - graduation.
- Required years of experience - 3 to 4 years of experience.
Skills/Competencies
- Data management
- Reporting
- Project coordination
- English communication
- Excel
- PowerPoint
- Word
- Outlook
- SharePoint
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AgileAccess ManagementOffboardingknowledge managementmicrosoft officenavigationAd Hoc Reportinglaw firmFormattingOnboardingCommunication SkillsData ManagementmaintenanceNewslettersAdministrationLegalcompliance
About Aon
Aon Hewitt
Financial Services
13.0k+
employees
1940
86 years old
London
United Kingdom (UK)
₹9.2L PA avg
Avg at Aon
About
Aon exists to shape decisions for the better. They protect and enrich the lives of people around the world.
Industries
Financial Services
Employee ratings
10 reviews
3.8/ 5
Culture
3.9
Career growth
3.1
Work-life
4.1
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