IND Sr Assoc Survey Prog

Manager, Survey Programming

Location – Pune, Mumbai

Job Type: Full-Time

Experience: 4+ Years in Market Research Industry

Data-Driven Research and Insights

MarketCast combines the power of research, technology, and data science to help

marketers and researchers maximize their advertising impact and unlock brand

Fandom.

Our data and insights guide critical marketing decisions, helping brands determine

which fandom audiences to prioritize and product benefits to communicate, in

addition to developing, launching, and measuring brand and advertising campaigns

across media platforms. Today our clients represent the biggest names in

entertainment, tech, consumer brands, and sports and video games, and our impact

touches the lives of billions of people around the globe.

#FandomIsOurJam

We're Looking For

We are seeking an experienced Manager, Survey Programming to lead and oversee

the day-to-day operations of our survey programming team using Forsta Surveys. This

role will focus primarily on managing the workload and execution of survey

programming tasks, ensuring that projects are delivered on time, within scope, and to

the highest quality standards.

• Experience supporting fast-paced and quick-turnaround market research
  
  

environment.

• Proven experience in managing and developing teams, with a track record of
  
  

improving team skills and performance.

• Strong project management skills, with the ability to prioritize and delegate tasks
  
  

effectively.

• Excellent communication and interpersonal skills, with the ability to interact with
  
  

internal stakeholders, and internal team members at all levels – summarizing

technical questions for a non-technical audience.

• Deep understanding of the end-to-end survey data flow, considering field
  
  

management and data processing needs during the survey development

process.

• Excellent problem-solving and troubleshooting skills in survey programming.
  
  

Core Responsibilities

• Accountable for the quality and efficiency of survey programming, providing
  
  

expert guidance and support on complex survey setups

• Oversee the day-to-day execution of survey programming tasks, ensuring
  
  

projects are completed on time and meet quality expectations.

• Coordinate with project managers, client services, and internal stakeholders to
  
  

allocate resources and prioritize tasks based on project timelines.

• Provide hands-on support for complex survey setups, troubleshooting difficult
  
  

issues, and ensuring that all advanced requirements are met. Act as the

escalation point for particularly challenging projects.

• Monitor team performance, ensuring that deadlines are met and that surveys
  
  

are executed according to client specifications and following MarketCast best

practices.

• Conduct regular audits of survey programmers work, providing constructive
  
  

feedback and identifying areas for improvement.

• Develop, document, and enforce best practices, identifying and implementing
  
  

improvements to streamline workflows and reduce inefficiencies.

It'll Be Helpful If You Have

• Bachelor's degree in computer science, Information Technology, Statistics, or a
  
  

related field.

• 7+ years of experience working with Forsta Surveys, with 3+ years of experience
  
  

in Team management

• Extensive experience in survey programming, with a deep understanding of
  
  

industry's best practices and the Forsta Survey platform.

• Experience programming large, multi-market, complex studies
• Ability to work in a dynamic, fast-paced environment and maintain high
  
  

standards under pressure.

• Strong communication skills, with the ability to coordinate across teams and
  
  

manage expectations.

• Experience programming complex quotas using getQuotaCells is a plus.
• Experience using Decipher Shell/SSH Environment is a plus
• Experience with Logic Nodes/Dynamic Question Library/Decipher API is a plus
  
  

Our Purpose

Fandom connects people with shared passions and builds communities around them. It

offers them space to express their joy and love, whether that's for superheroes, sports

teams, or even small batch whiskeys. At MarketCast, we believe in the power of

fandom. It's as important for brands as it is for action heroes and we do fandom

research, data science and analytics better than anyone on the planet. This obsessive

focus on fans helps the world's top creators, media platforms, and sports leagues

transform followers into fanatics and investments into impact.

Our Core Values

Curiosity Makes Us Tick

Our love of learning manifests in everything we do - from the surveys we field and the

datasets we analyze to the technology we develop. Where others pause, we push

forward, uncovering hidden meaning and answers. Always learning, always looking for

more.

We Celebrate Wins

Whether its wowing clients with research or solving everyday challenges, we pause to

honor great work and everyone who plays a role in it. We acknowledge and recognize

great work and hustle that helps deliver the very best outcomes.

Trust is Always Trending

Trust means everything to us. It's lending a hand when deadlines loom, always

delivering on the promises we make, and calling out behavior that harms our culture.

And our client's trust is what makes all this possible, something we never take for

granted.

We Roll with Change

We embrace change as an opportunity to learn, grow, and further develop. We do this

by challenging our biases and rethinking how things have always been done in the

past. This fresh, open-minded approach keeps us agile, innovating, and adapting in the

face of uncertainty.

Diversity is Our Superpower

Our differences make us stronger. As researchers and data scientists, we have a

responsibility to reflect the diverse audiences and communities all around us.

Understanding people, opinions and life experiences fuels our insights and deepens our

perspectives.

At MarketCast, we don't just accept difference - we embrace it, support it, and thrive

on it for the benefit of our global culture and success. MarketCast is proud to be an

equal opportunity workplace. We are committed to equal employment opportunity

regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age,

citizenship, marital status, disability, gender identity or Veteran status. We also consider

qualified applicants regardless of criminal histories, consistent with legal requirements. If

you have a disability or special need that requires accommodation, please let us know.

Check us out: www.marketcast.com