IND Project Coordinator I

Job Title- IND Project Coordinator I

Solution Line- Health

Position type- Full Time

Work Location- Gurgaon

Working style- Hybrid

Cab Facility- Yes

Shift Time - 8AM to 5PM

People Manager role: No

Required education and certifications critical for the role-

Degree or relevant qualification

Required years of experience -

4-6 years of relevant experience

AON IS IN THE BUSINESS OF BETTER DECISIONS

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.

INFORMATION ABOUT THE BUSINESS

Aon Health and Benefits takes a long-term view of benefits management that aims to help companies achieve a balance between using benefits as a retention tool and managing escalating costs. These offerings include end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy and policies, considerable purchasing leverage, systematic and structured approach.

GENERAL DESCRIPTION OF ROLE:

The Project Coordinator (PC) is a support role focused on the day to day working of the Online Benefits and/or Business Unit Project Management Office (PMO). The role can report to a PM II or above. This role is important in managing day to day PMO functions such as internal metrics, client facing change orders, annual project cycles and one-off projects. The PC will typically manage change of less than $USD30,000 (or equivalent) in fees. The Project Coordinator is a role model for the values of the firm.

JOB RESPONSIBILITIES (List 6-10 major responsibilities in the role):

1. Ongoing Change

• Knowledge of their client's online benefit's plan detail to enable them to support the client and the internal team
• Demonstrates an understanding of Aon's online benefits delivery model and actively supports the Service Delivery Manager (or equivalent business unit role) in building a client's plan to this
• Has a good understanding of the COE PMO toolkit and applies this to any project work they are asked to support.
• Has a good understanding of all administration tasks performed, including but not limited to, HRIS processing, joiners, leavers, changes, payroll and providers to support the change process
• Work with the Service Delivery Manager (or equivalent business unit role) to support the change process, acting as a back up to the Service Delivery Manager (or equivalent business unit role) with work (as required).

1. Project Management & Change Management

• Primarily responsible for all management information reporting within the project office . Management information reporting to the BU PMO lead
• Analyzing and mapping out existing processes and procedures
• Undertakes process improvement to PMO methodology following feedback from Lessons Learn workshops or peer feedback.
• Project Methodology librarian responsible for the organization and storage of PMO methodology including Version control of key PMO processes and templates
• SharePoint Administration of Methodology SharePoint sites and also supporting Client facing project managers with the administration and maintenance of client facing SharePoint project repositories.
• Manages business as usual client projects with support of the Service Delivery Manager (or equivalent business unit role), where required. Attends client meetings relating to own or another project being carried out on the team
• Projects include, but not limited to, annual enrolment, scheme design and legislative changes, and conversions. Can work on multiple client events at any one time but typically for an individual client.
• Work under the direction of a PM II or above
• Maintain and update risk/issue/action documents relating to any project they are working on
• Consider and manage the broader impact of change.
• Actively seeks innovative solutions when a change is requested and presents to the client for consideration.
• Acting as key point of coordination in project planning, prepare testing implementation and closure for projects. Ensuring that the project delivers its objectives in line with its scope
  
  

SKILLS/COMPETENCIES REQUIRED (List 4-8 skills required to get the job done):

1. Domain Knowledge
   • In-depth knowledge or willingness to learn online benefits In-depth knowledge of pension processes across online benefits
   • Some regulatory and legislative knowledge relating to Online benefits Schemes.
2. Technical Skills
   • Advanced Microsoft Office skills
   • Excellent knowledge of Aon tools.
   • Previous experience planning with Microsoft Project is desirable
   • Previous experience of MS Power BI is desirable Analytical Skills
   • Ability to analyze processes and identify improvements
   • Ability to identify and respond to risks
   • Ability to focus on details.
   • Ability to analyze PMO data and provide executive summaries for senior leadership
3. Communication Skills
   • Ability to communicate and technical ideas
   • Ability to lead meetings and conference calls when required
   • Ability to negotiate with supervision direction.
   • Ability to host and facilitate online meetings preferably with experience of WebEx Teams
   • Experience working internationally with team members from USA, Mexico, Europe, or Asia Pacific (particularly India) would be an advantage
4. Project Management
   • Ability to co-ordinate colleagues on assigned project work
   • Ability to work effectively in a project team.
5. Time Management
   • Excellent time management & organizational skills
   • Able to meet tight deadlines under time pressure
   • Able to prioritize tasks according to volumes
   • Able to deal with stress
   • Able to coordinate other colleagues responsibilities.

HOW WE SUPPORT OUR COLLEAGUES

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.

Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!

Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued.

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