IND_75801200_Support Consultant II

IND_PHONE_NUMBER0_Support Consultant II

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Travel Agent (Office Based)

Full time, Bangalore

As a Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? Read on!

Responsibilities

• Appropriately guide and consistently provide consultation to the client
• Search and confirm travel reservations for the client
• Provide the client with the required industry information, such as low fares, exchange costs and penalties
• Use the appropriate BCD Travel tools and systems to complete requests
• Perform follow-up as needed and within the time frame promised to the client
• Maintain up-to-date knowledge and application of travel supplier rules

Requirements

• Experience in a customer service-oriented position
• Excellent problem solving and/or critical thinking skills
• Ability to handle multiple priorities simultaneously
• Effective communication skills also in English
• Skills on travel industry systems GDS Sabre, Amadeus

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.