MUMBAI · FULLTIME
Incident Manager

Tata Consultancy Services
Mumbai · onsite · Posted 2d ago
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Undisclosed4–9 yrsfulltimeMumbai
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Section · 01
About this role
Role : Incident Manager
Experience : 4 - 8 years
Location : Navi Mumbai
- ITIL, ITSM, Collaboration skill, stakeholder management, IT development and support experience, Problem Management, Change Management.
- Sound knowledge on the technology - Kafka, Gem Fire ,Life Ray, Postgres, Istio and Skill Set - OCP, Linux, JAVA, PL SQL
- Providing periodic major incident metrics reports
- Leveraging technology to issue all communications and providing key stakeholder management
- Leading, driving, facilitating and chairing all investigation activities, meetings, and conference calls
- Matrix management of people, processes and resources including third parties including resolving conflict to move forward to resolution
- Ensuring all administration and reports are maintained and up-to-date, including contacts information, technical diagrams, post major incident reviews
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Section · 02
Skills
ITIL FrameworkitsmApache KafkaProblem managementLiferaymajor incident managementChange ManagementGemfireJavaITIL CertifiedLinux
Section · Company
About TCS

Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
About
An IT services and consulting firm offering business solutions, committed to driving innovation for global enterprises.
Industries
IT Services & ConsultingFinancial ServicesInternetEducation & TrainingBPO
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Work-life
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