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    Job · 10998452

    Genpact logo

    Incident Manager

    Genpact · Bengaluru · hybrid · Posted 70d ago

    Undisclosed12–14 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role



    Job Description• Define and execute responsibilities aligned with the role of Tech Lead • IT Service Management • 4C
    • Collaborate with cross-functional teams
    • Ensure timely delivery of assigned tasks
    • Maintain documentation and reporting
    • Support strategic initiatives and process improvements

    • Additional Job Description Additional Job Description
      • Job Posting Title : Tech Lead - IT Service Management 4C
      • Job Description : • Define and execute responsibilities aligned with the role of Tech Lead • IT Service Management • 4C
        • Collaborate with cross-functional teams
        • Ensure timely delivery of assigned tasks
        • Maintain documentation and reporting
        • Support strategic initiatives and process improvements
      • Education : Bachelorsin Commerce, Bachelorsin Economics, Bachelorsin Finance, Mastersin Business Administration, Mastersin Business Analytics
      • Professional Experience and Years of Experience : Agilewith 3-5 YEARS, Client Relationshipswith 3-5 YEARS, Collaboration Tools & Methodswith 3-5 YEARS, Design Thinkingwith 3-5 YEARS, Executive Presencewith 3-5 YEARS, Inclusionwith 3-5 YEARS, Information Securitywith 3-5 YEARS, People Leadershipwith 3-5 YEARS, Personal Effectivenesswith 3-5 YEARS, Storytellingwith 3-5 YEARS
      • Management Level : 4C
      • Language and Proficiency : English - Proficient - C2
      • Time Type : Full time
      • Skills : Design Thinking, Collaboration Tools, Agile Methodology, Risk Management, Inclusion, Storytelling, Executive Presence, Incident Management, People Leadership, Personal Effectiveness, Client Relations
      • Certifications :
      • Primary location : 1401-GIPL: Prestige Technology Park IV, Bangalore
      • Remote type : Hybrid
      • Client specific requirement :
      • Shift : Day Job



    Sourced from naukri

    Skills

    Incident ManagementITILService ManagementSystem Support

    About Genpact

    Genpact logo

    Genpact

    Analytics & KPO

    82.3k+

    employees

    1997

    29 years old

    New York, New York

    United States (USA)

    About

    Global leader in digital transformation, combining AI and analytics to drive growth. With $4.7 billion in 2024 revenue, it empowers businesses across industries to innovate and thrive.

    Industries

    Analytics & KPOFinancial ServicesEdTech

    Employee ratings

    42,300 reviews

    3.6/ 5

    Culture

    3.5

    Career growth

    2.9

    Work-life

    3.6

    Employees rate it well for

    Salary7529Job Security4429Work Life Balance4056Work Culture3648Learning3518

    Find them on

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    Incident Manager · waiting for your command