Incident Manager
Genpact · Bengaluru · hybrid · Posted 70d ago
Undisclosed12–14 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Description• Define and execute responsibilities aligned with the role of Tech Lead • IT Service Management • 4C
• Collaborate with cross-functional teams
• Ensure timely delivery of assigned tasks
• Maintain documentation and reporting
• Support strategic initiatives and process improvements
- Additional Job Description Additional Job Description
- Job Posting Title : Tech Lead - IT Service Management 4C
- Job Description : • Define and execute responsibilities aligned with the role of Tech Lead • IT Service Management • 4C
• Collaborate with cross-functional teams
• Ensure timely delivery of assigned tasks
• Maintain documentation and reporting
• Support strategic initiatives and process improvements - Education : Bachelorsin Commerce, Bachelorsin Economics, Bachelorsin Finance, Mastersin Business Administration, Mastersin Business Analytics
- Professional Experience and Years of Experience : Agilewith 3-5 YEARS, Client Relationshipswith 3-5 YEARS, Collaboration Tools & Methodswith 3-5 YEARS, Design Thinkingwith 3-5 YEARS, Executive Presencewith 3-5 YEARS, Inclusionwith 3-5 YEARS, Information Securitywith 3-5 YEARS, People Leadershipwith 3-5 YEARS, Personal Effectivenesswith 3-5 YEARS, Storytellingwith 3-5 YEARS
- Management Level : 4C
- Language and Proficiency : English - Proficient - C2
- Time Type : Full time
- Skills : Design Thinking, Collaboration Tools, Agile Methodology, Risk Management, Inclusion, Storytelling, Executive Presence, Incident Management, People Leadership, Personal Effectiveness, Client Relations
- Certifications :
- Primary location : 1401-GIPL: Prestige Technology Park IV, Bangalore
- Remote type : Hybrid
- Client specific requirement :
- Shift : Day Job
Sourced from naukri
Skills
Incident ManagementITILService ManagementSystem Support
About Genpact

Genpact
Analytics & KPO
82.3k+
employees
1997
29 years old
New York, New York
United States (USA)
About
Global leader in digital transformation, combining AI and analytics to drive growth. With $4.7 billion in 2024 revenue, it empowers businesses across industries to innovate and thrive.
Industries
Analytics & KPOFinancial ServicesEdTech
Employee ratings
42,300 reviews
3.6/ 5
Culture
3.5
Career growth
2.9
Work-life
3.6
Employees rate it well for
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