Incident Manager| Thane
Catholic Syrian Bank · Mumbai · onsite · Posted 65d ago
Undisclosed8–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- The Incident Manager adheres to the set policies, processes, and systems for the delivery and implementation of a quality incident management processes.
- The incident manager is responsible for overseeing the coordination, planning, and organization of resources for the resolution of Incidents.
- The Incident Manager is responsible for the end-to-end management of all IT incidents.
Experience Range : 8 to 10 Years
Qualifications : Bachelors / Masters Degree
- Role includes declaring the incident as a major incident and ensuring that the MIM process is followed, and the incident is resolved at the earliest.
- Manage Drive Technology related major incidents
- Manage incident progress and establish Internal external progress updates flash periodic updates.
- Ability to take ownership and be accountable for an incident/task.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
ServicenowitsmIncident ManagementITILService Desk ManagementTechnical SupportMIMProblem managementService request managementmajor incident managementChange ManagementIT Service DeskService DeskITIL CertifiedIncident
About CSB Bank
Catholic Syrian Bank
Banking
7.9k+
employees
1920
106 years old
Thrissur/Trichur, Kerala
India
₹6.7L PA avg
Avg at CSB Bank
About
Catholic Syrian Bank is positioned in the financial services sector, delivering a comprehensive range of banking products tailored for SMEs, retail, and NRI customers.
Industries
BankingFinancial Services
Employee ratings
10 reviews
3.2/ 5
Culture
2.7
Career growth
2.5
Work-life
2.8
Employees rate it well for
Compensation & Benefits32Overall Company32
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