Inbound Sales Specialist

Juego Studios is looking for an Inbound Sales Executive to manage incoming business enquiries, understand client requirements, qualify opportunities, and convert leads into customers. The role requires strong communication, follow-up, and coordination with technical and delivery teams.

Key Responsibilities

· Respond promptly to inbound leads from the website, email, referrals, and marketing campaigns.

· Understand client requirements, budgets, timelines, platforms, and project objectives.

· Qualify leads based on business potential and service fit.

· Conduct discovery calls and present Juego Studios services.

· Coordinate with technical, production, and delivery teams for estimates and proposals.

· Prepare and share proposals, presentations, quotations, and relevant case studies.

· Follow up consistently with prospects and move opportunities through the sales pipeline.

· Handle client questions and initial commercial discussions.

· Maintain accurate lead and opportunity details in the CRM.

· Track lead status, follow-up activities, and expected closure dates.

· Support contract discussions and coordinate the handover of closed deals to delivery and account-management teams.

· Achieve monthly and quarterly sales targets.

Required Qualifications

· Bachelor's degree in Business, Marketing, Communications, or a related field.

· 8+ years of experience in inbound sales, business development, or IT service sales.

· Experience in gaming, software development, IT services, or digital services is preferred.

· Strong written and spoken English.

· Good presentation, negotiation, and customer-handling skills.

· Ability to understand client requirements and recommend suitable services.

· Experience using CRM and lead-management systems.

· Comfortable working with international clients and different time zones.

Key Skills

· Inbound lead qualification · Discovery calls · Client communication · Proposal preparation

· Sales follow-up · Negotiation · CRM management · Pipeline management · Target achievement

· Cross-functional coordination

Key Performance Indicators

· Lead response time · Number of qualified opportunities · Lead-to-opportunity conversion rate

· Opportunity-to-customer conversion rate · Sales revenue achieved · Proposal turnaround time

· CRM accuracy and follow-up completion