Inbound Sales Specialist

Experience: 3-6 Years
Location: Gurugram

Job Summary:

We are looking for a dynamic Inbound Sales Executive with 3-6 years of experience in handling inbound leads for IT services. The candidate will be responsible for qualifying leads, understanding client requirements, and converting opportunities into business across web, mobile, and AI-driven solutions.

Key Responsibilities:

• Handle and respond to inbound leads generated via website, campaigns, and marketing channels
• Understand client requirements and map them to relevant IT service offerings (Web, Mobile, AI/ML, staff augmentation, etc.)
• Conduct initial discussions, requirement gathering, and solution alignment
• Qualify leads based on budget, timeline, and technical feasibility
• Coordinate with pre-sales and technical teams to propose suitable solutions
• Prepare proposals, presentations, and commercial discussions
• Maintain CRM hygiene and track lead status, follow-ups, and conversions
• Drive lead-to-closure cycle and achieve monthly/quarterly targets
• Build strong client relationships and ensure a smooth handover to delivery teams

Required Skills & Qualifications:

• 3-6years of experience in inbound sales within IT services or digital solutions
• Strong understanding of web/mobile development, cloud, or AI-based services
• Excellent communication, presentation, and negotiation skills
• Ability to understand technical requirements and convert them into business opportunities
• Experience with CRM tools (HubSpot, Zoho, Salesforce, etc.)