Inbound Operations Executive

Role & responsibilities:

• Work on day-to-day Operational Tasks to ensure customer satisfaction and to meet targeted time lines.
• Manage entire life cycle of events including, documentation, client meetings etc while the Clients are on tour.
• Maintain a close PR with all service providers.
• Manage operations/transactions in the companys designed software/system in a timely manner including giving booking to branch/associate offices, hotel guarantee, guide & transport services.
• Coordinate & follow up with:
• Respective foreign market Leader.
• Suppliers as and when required.
• Branches and/or service providers as required.
• Whenever necessary, negotiate for better rates with hotels for specific movements.
• Give bookings to hotels/airlines/train/Safaris.
• Raising Invoicing on time.
• Collect payment of the tour files as per payment policy

Preferred candidate profile:

• The candidate must be a graduate with a learning attitude.
• Preferably,2 to 6 years of experience in operations and in managing a product/market for inbound clients..
• Good Product knowledge of India & Nepal.
• Oral and written English communication skills.