Inbound calls || Customer Service || Out bound Calls || US Voice

Greetings from JobShop

India's Largest BPO Recruitment Company

Did you know? Finding open positions in JobShop is so simple, all you need to do is send a hi message to our whatsapp number [phone removed] or call On [phone removed] to speak to any of our 50+ recruiters

Role Overview

We are looking for customer-focused professionals to join our voice support team. The role involves managing customer interactions, understanding their requirements, and providing timely and effective resolutions while maintaining service excellence.

Location

Bangalore

Compensation & Benefits

• CTC up to 6.5 LPA
• 30%40% Salary Hike based on current/last drawn salary
• 2-Way Cab Facility Pickup & Drop
• Career growth and learning opportunities

Work Schedule

• 5 Days Working
• Rotational Shifts
• 2 Weekly Offs

Key Responsibilities

• Handle customer interactions professionally through voice support.
• Understand customer concerns and provide appropriate solutions.
• Maintain service quality and customer satisfaction standards.
• Accurately document customer interactions.
• Meet defined quality and productivity parameters.

Selection Process

• HR Interview
• Versant Communication Assessment
• Operations Interview

For More Details

Contact HR Subitto @ [phone removed]

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Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043

Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6

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