IN_Specialist 3_D365 CRM Technical_MS Dynamics_Advisory_Bangalore

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.

Responsibilities

• Microsoft Dynamics 365 Online Application (Sales or Service) modules
• Experience in customization and extension of Dynamics 365 CRM - client side customization using java scripts, web resources etc..., server side customization using C# & .Net assemblies
• Java scripting frameworks like Node.js, Angular.js, React.jsJQuery, CSS, HTML 5, AJAX
• Developing REST APIs; Integration experience with external systems through REST APIs, both with and without middleware.
• Server administration and Deployment for MSCRM application.
• Working knowledge of source control tools like GIT, VSS etc.
• Working with Power apps
• Data migration experience either through a tool or through MS Dynamics feature.
• Experience with Microsoft Azure services (Application servers, Database Services, Service Bus)

Mandatory skill sets

• Dynamics 365 CRM Technical

Preferred skill sets

• Node.js, Angular.js, React.js, JQuery, CSS, HTML 5, AJAX

Experience

• Years of experience required- 0-2 Years

Education

• Education Qualification - BE/BTech
• Degrees/Field of Study required: Bachelor of Engineering

Required Skills

• SAP CRM Technical

Optional Skills

• Accepting Feedback
• Active Listening
• Business Process Analysis
• Communication
• CRM Analytics
• CRM Implementations
• CRM Project Management
• Customer Journey Analysis
• Data Management
• Emotional Regulation
• Empathy
• Inclusion
• Intellectual Curiosity
• Microsoft Dynamics 365
• Microsoft Dynamics CRM
• Microsoft Dynamics Customer Relationship Management (CRM) Architecture
• Microsoft Dynamics Customer Relationship Management (CRM) Configuration
• Microsoft Dynamics Customer Relationship Management (CRM) Integration
• Microsoft Power Apps
• Operational Efficiency
• Optimism
• Teamwork
• User Training
• Well Being

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