Improvement Group- Team Member
Kia India · Anantapur · onsite · Posted 42d ago
Undisclosed10–15 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Improvement –
•Responsible for improving 3M,12M & WM CPU.
•Analyse claim data from field and update the part status and report to After sales
•Making trend for the top claims and focus for the issue closure
•Validate the effectiveness of CM by duplication of part in durability cars.
•Child part reduction for field claims, reduce the claim cost in field.
Corrective Action :
•Responsibility for field part simulation and issue confirmation done with Aftersales
•Prompt response for field critical issues and reply with temp action
•Planning supplier audit to ensure the process and have a quality control
•Establishing, maintaining an effective corrective action procedure.
Campaign :
•Decision plan & Preparation of campaign approvals.
•Prepare VIN list for field campaign and yard based on concern severity
Service Action :
•Preparation of TIB & TSB to avoid the wrong diagnosis and claims done in field.
•Plan to visit dealers for critical and safety issue to analysis and give prompt feedback
•SQVOC closure with proper feedback and counter measure for domestic & export claims
Sourced from naukri
Skills
Requirement GatheringAgileExporttechnical skillsFunctional TestingBusiness AnalysisClaimsBug ReportingRegression Testingissue analysisImprovement ActivitiesJira AtlassianSQLmanual testingCommunication Skillsproductionanalytical
About Kia India
Kia India
Automobile
15.0k+
employees
1944
82 years old
Seoul
South Korea
About
Kia Motors manufactures vehicles globally and focuses on producing quality automobiles, responding to market demands with innovative designs and robust production capabilities.
Industries
Automobile
Employee ratings
2,315 reviews
3.9/ 5
Culture
3.7
Career growth
3.4
Work-life
3.7
Employees rate it well for
Salary228Senior Management170Work Culture169Work Environment147Working Hours/shift133
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