Import Customs Filing Associate

This position is crucial for the accurate and timely processing of imported goods through customs. The successful candidate will be responsible for preparing and submitting all necessary customs documentation, liaising with clients and customs officials, and ensuring that shipments meet all applicable laws so that they can be cleared through customs and delivered to their destinations without delay.

Key Responsibilities:

1. Coordinate with clients to collect necessary documents and information for customs clearance.
2. Verify pre-alert documents as received from importers/client coordinators
3. Prepare documents for filing and customs clearance job as per import requirement, timeline and priority level.
4. Ensure compliance with all regulations and laws applicable to the customs process, including taxes and duties.
5. Collaborate with shipping agents, customs officers, and other stakeholders to resolve any issues that may arise during the clearance process.
6. Clarify classifications according to respective customs tariffs.
7. Create the document checklist to ensure all documents are ready for filing.
8. Ensure error-free documentation and escalate any information insufficiences to operations superviser.
9. Verify checklist with the client coordinator and expedite its approval.
10. Coordinate with warehousing staff for scheduling goods loading/unloading operations.
11. Provide solutions to clients in case of any query related to customs clearance
12. Coordinate with accounts and sales for invoicing and cost booking
13. Maintain job records for each clearance and customs query.
14. Track the status of shipments and update the companys database with all pertinent information, ensuring accurate record-keeping.
15. Assist clients with inquiries regarding customs regulations, tariffs, shipping routes, and the status of their goods.
16. Share shipment insurance details to accounts team for daily payments.

Qualifications:

• Minimum bachelor's degree/diploma.
• Experience with export/import documentation knowledge preferred
• Strong communication and writing skills
• Working knowledge of Microsoft Word & Excel
• Self-starter with problem-solving skills and high attention to detail