Import Customer Service Executive

Responsible for handling Import Customer Service and documentation, including Bill of Entry, DPD/CFS nomination, RMS delivery, Delivery Order, shipment tracking and import clearance coordination. The role involves coordinating with customers, shipping lines, CHA, CFS/port authorities, handling customer queries and email communication, managing EDI/ODEX-related documentation, and ensuring accurate, timely documentation and follow-up for smooth import shipment clearance and delivery.