Import Coordinator

Role & responsibilities

l Identify and develop new business opportunities in the import sector.

l Manage and grow relationships with existing clients and key stakeholders.

l Promote and sell import exports to clients, ensuring customer satisfaction.

l Work closely with channel and enterprise teams to convert maximum enquiries in the zone.

l Develop and implement sales strategies to meet targets and increase revenue.

l Negotiate pricing, terms, and conditions with vendors and customers.

l Maintain up-to-date knowledge of the import industry, market trends, and competitor activities.

l Prepare and deliver presentations to potential clients and channel partners showcasing the benefits of import express.

Handle customer inquiries, issues, and complaints in a professional and timely manner.

Preferred candidate profile

l Bachelors degree in Business, Marketing, International Trade, or related field.

l Proven experience in sales, preferably in an import/export or supply chain role.

l Strong understanding of the import process, including customs regulations, shipping, and logistics.

l Excellent communication and negotiation skills.

l Ability to build and maintain strong client relationships.

l Strong problem-solving and organizational skills.

l Self-motivated and target-oriented with a proven track record of achieving sales goals.

l Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.

Knowledge of foreign languages is a plus (depending on market focus).