Implementation & Support Intern - Healthcare Software

Turn your pharmacy or nursing degree into a career in healthcare technology

Location: Kochi, Kerala (On - site)

Experience: Fresher - 1 year

Qualification: Hospital Administration, D.Pharm / B.Pharm, B.Sc. Nursing or any other relevant degree

Language: Fluent spoken Tamil; working proficiency in English

Turn your pharmacy or nursing degree into a career in healthcare technology. If you studied Hospital Administration, D.Pharm, B.Pharm or B.Sc. Nursing or any other relevant degree and want more than a pharmacy counter or ward shifts, this role is built for you. No coding required. You'll help hospitals across Tamil Nadu go digital using ClinQ, and with a real path into product and client roles.

Key Responsibilities

• Understand and document hospital workflows, including OPD/IPD, pharmacy, billing, and inventory, and map them to the software.
• Support software implementation and go-live activities at client hospitals.
• Conduct training sessions, remotely and occasionally on-site, for doctors, nurses, pharmacists, and other hospital staff, in a way non-technical teams actually understand.
• Coordinate between hospital clients and our development team: gather requirements, communicate updates, and follow up on issues.
• Provide first-level support to clients by logging issues, resolving basic queries, and escalating technical issues with clear context.
• Use the software the way a pharmacist or nurse would before each release, and flag anything that doesn't fit real hospital practice.
• Apply your knowledge of medicines and healthcare terminology to improve product accuracy and usability.

Who We're Looking For

• A fresher or candidate with up to 1 year of experience who is interested in healthcare technology and hospital management.
• Good communication with fluency in Tamil and interpersonal skills, with the ability to explain concepts clearly to non-technical staff.
• Basic computer proficiency, including MS Office/Google Workspace, and an interest in learning software tools.
• Bonus: Familiarity with hospital information systems (HIS), pharmacy software, or hospital operations through an internship or practical exposure.

What You'll Get

• Training on our software and healthcare IT concepts.
• Mentorship directly from senior leadership.
• A career path into implementation, product, or client success roles in healthcare technology.
• Direct exposure to hospitals, clients, and product development.
• A clear career path into implementation, product, or client success roles in healthcare technology.
• Direct exposure to hospitals, clients, and product decisions far earlier than you'd get at a large company.