Implementation Success Manager
AppZen · Pune · onsite · Posted 41d ago
Undisclosed8–13 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities
- Manage the end-to-end deployment of the solution (across all modules, functionalities, and integration points, and people/change management topics in scope), manage the roadmap, and report into the global steering committee.
- Build trustworthy relationships to effectively communicate and work with customer/internal teams/stakeholders.
- Oversee global/regional TE policy or template development if multi-country deployment and in program scope.
- Drive the requirement gathering and documentation.
- Evaluate complex customer business requirements gathered by the Implementation Consultants following FinTrans proved and consistent methodology.
- Manage the development and review functional documentation, such as TE policies and process documentation, CDW (conceptual design), and technicalintegration design.
- Independently drive the product configuration according to customer business requirements while considering functional and technical dependencies.
- Gathering of detailed integration related requirements/inputs from the FinTrans
- team customer and translate customer requirements into application design (according to customer needs and the respective scope of implementation).
- Act hands-on in complex technical configurations of and conduct functional reviews of configurations completed by Implementation/Functional Consultants.
- Manage UAT related test result evaluation and bug-fixing.
- Manage and maintain cut-over plan (business and technical) Deliver on SLA and commitments under time and budget pressure, incl. updating project tracking systems and fulfilling administrative responsibilities.
- Desired personal profile: analytical, inquisitive, service team-oriented, friendly demeanour, early adopter.
- 8+ years of experience in implementing Saas products or other relevant business consulting.
- In-depth knowledge of AP/P2P function
- A strong leader who can mentor and loves to develop people.
- Strong project management skills
- Exceptional customer presence and presentation skills; comfortable in talking with C-level executives.
- Ability to liaise with multiple internal cross-functional teams.
- Basic understanding of integration framework for integration with relevant ERP/P2P systems
Sourced from naukri
Skills
Accounts PayableP2PBusiness ConsultingConceptual DesignApplication DesignBusiness Requirementsintegration frameworkFunctional DocumentationChange ManagementAPdeploymentERPAI ToolsfinanceArtificial Intelligence
About AppZen
AppZen
Software Product
130
employees
2012
14 years old
Pune, Maharashtra
India
₹38.7L PA avg
Avg at AppZen
About
AppZen offers an AI platform designed for finance teams, automating spend management and optimizing decision-making processes.
Industries
Software ProductInternet
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