Implementation Specialist (U.S. Operations )
AN Global Services · Noida · onsite · Posted 39d ago
About a minute. You'll make an account on the way through.
About this role
Hiring for Implementation Specialist (U.S. OPERATIONS )
DEPARTMENT - Group Operations
EXPERIENCE - 6month to 2 Years
EDUCATION - Bachelor's Degree
WORK SHIFT - Standard / Seasonal
Location - Noida
For more info Call & WhatsApp
Poonam - [phone removed]
The Implementation Specialist (IS) / New Business Installation Executive plays a vital role in establishing new group customer accounts within MetLife systems. The role focuses on verifying and confirming that all customer eligibility information and group system parameters are accurately configured for a seamless transition into a claim-ready status.
ESSENTIAL RESPONSIBILITIES
1. Retrieve and review sold case documentation (Sold_Case) from WorkDesk / BIZFLOW platforms.
2. Analyze case documentation to determine group account size and specific setup parameters.
3. Perform First Bill audits and execute system adjustments or billing reconciliations as needed.
4.Activate New Business and additional coverage cases within the core billing system.
5. Generate Welcome Call requests to initiate handoff to assigned Account Specialists.
6. Formally complete the New Business case lifecycle for smooth ongoing account management.
KEY ORGANIZATIONAL INTERACTIONS
Assistant Manager (AM)
Performance reporting, clarifying operational concerns, seeking feedback and guidance. Operations Manager
Resolution of escalated issues and monthly performance evaluation.
Quality Compliance Analyst
Quality feedback, error auditing, and process compliance evaluations.
Process Trainers
New hire onboarding, process skill updates, and ongoing training support. Team Associates Day-to-day execution of daily transactions and collaborative process workflow.
For more info Call & WhatsApp
Poonam - [phone removed]
Sourced from naukri
Skills
About AN Global Services
AN Global Services
None
IN
₹6.5L PA avg
Avg at AN Global Services
₹2L – ₹4L PA
This role
About
ArcelorMittal Digital Consulting Pvt Ltd is a subsidiary of ArcelorMittal, is the Indian branch with a focus on IS/IT supporting entire ArcelorMittal business, in all its segments and countries. This organization supports Consulting, Finance, Controlling, Purchasing, HR, Supply Chain and production processes, including ERP & MES Supporting Teams, IT Infrastructure & Telecom, Cybersecurity & Compliance. With the aim of supporting both legacy technologies as well the latest ones, aggressively adopting the Cloud, Artificial Intelligence (AI), Robotic Process Automation (RPA) or the Internet of Things (IoT), in this team you will find one of the largest technology exposures in the industry. ArcelorMittal Digital Consulting prides itself on delivering efficient, effective IT solutions supporting the business across a wide range of domains. The key to our success is largely dependent on the ability of our teams to work with CIOs and IT Managers across the globe as well with their program management teams to identify, prioritize and track the initiatives agreed with the business.
Industries
Employee ratings
1 reviews
Culture
5.0
Career growth
5.0
Work-life
5.0
Employees rate it well for
Find them on