Implementation Project Manager | ERP/SAAS/eProcurement | Noida

Position Overview:

Seeking a skilled Implementation Project Manager to lead the implementation of Birchstreet eProcurement Solutions for the Hospitality Industry and its integration with ERP/accounting systems. The ideal candidate will demonstrate expertise in project management methodologies, possess strong leadership skills, and ensure high-quality implementation aligned with business practices set up by PMO.

Key Responsibilities:

•        Manage end-to-end implementation of ERP solution including eProcurement, Accounts Payable, Inventory, Recipe, Retail Management and Capex.
•        Oversee integration with diverse ERP/accounting back-office systems.
•        Plan, monitor, and deliver multiple concurrent projects across geographies (US, CALA, EMEA).
•        Develop and maintain detailed project plans, ensuring milestones, objectives, and deliverables are met.
•        Identify, assess, and mitigate project risks and resolve issues proactively.
•        Maintain clear and consistent communication with stakeholders, team members, and clients.
•        Apply and enforce quality standards and project methodologies (Agile, Scrum, Waterfall, etc.).
•        Regularly report project status, resource usage/capacity, and progress to the PMO and management.
•        Collaborate effectively with cross-functional teams, including technical and business stakeholders.

Required Skills & Qualifications:

Technical and Project Management Skills:

•        Minimum 5+ years of experience managing software/ERP implementation projects.
•        Proficiency in project management tools (MS Project, Jira, Salesforce/Financial force, Smartsheet etc.) and methodologies (Scrum, Agile, Kanban, Waterfall).
•        Strong ability to manage project lifecycles from initiation to closure.
•        Expertise in creating schedules, resource estimations, and business metrics.
•        Skilled in risk assessment, issue resolution, and requirement documentation.
•        Familiarity with ERP solutions and system integrations.
•        Familiarity with SQL databases, SFTP servers, and a foundational understanding of APIs for seamless software integrations is a plus.

Leadership and Communication Skills:

•        Exceptional verbal and written communication skills; ability to present complex topics effectively.
•        Proven leadership to motivate teams and manage conflict while building consensus.
•        Strong interpersonal skills to establish professional relationships with clients and team members.
•        Experience with cross-cultural and global project environments.

Analytical and Problem-Solving Skills:

•        Demonstrated ability to analyze data, assess impacts, and develop actionable solutions.
•        Ability to perform under pressure, handle tight deadlines, and prioritize effectively.

Business Acumen:

•        Understanding of ERP technologies and their alignment with business objectives.
•        Experience with change management and evaluating project impacts.

Additional Requirements:

•        Education: Bachelors degree in business/hospitality, Computer Science, Engineering, or related fields.
•        Certifications: PMP, PRINCE2, or familiarity with PMI standards (preferred).
•        Language Proficiency: Full professional fluency in English. Bilingual will be a plus.

Preferred Qualifications:

•        Knowledge of PMBOK and advanced project management practices.
•        Experience with eProcurement, Accounts Payable, Inventory, Recipe or Retail ERP solutions.
•        Background in hospitality or related industry is a plus.