MUMBAI · FULLTIME
Implementation Manager
Trezix
Mumbai · onsite · Posted 42d ago
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Section · 01
About this role
Implementation Manager :
Experience : 5+ Years
Qualification : Bachelor's degree in relevant technical or business field.
Location : Should be based out of Mumbai
What You'll Be Doing :
- Analyse customer business requirements (as outlined in BBP and supporting documentation) and translate them into a Trezix system configuration map.
- Maintain up-to-date knowledge of all functionalities within the Trezix EXIM Suite (Import & Export modules).
- Understand and interpret customer requirements in the context of import/export regulations.
- Configure key functionalities within the Trezix platform based on detailed business process flows.
- Demonstrate strong understanding of Purchase-to-Pay (Import) and Sales Order-to Invoice (Export) processes.
- Familiarity with EXIM documentation including Shipping Bill, Bill of Entry, Bill of Lading, Commercial Invoice, Packing List, etc.
- Understand the EXIM ecosystem, including stakeholders such as CHAs, Freight Forwarders, and Logistics providers.
- Manage data flows, process flows, and data types across systems from ERP to Trezix and other third-party systems.
- Configure system interfaces and middleware services for seamless data exchange between systems.
- Design, configure, and troubleshoot APIs for inter-system communication.
- Define user roles and authorization profiles to manage access control across functionalities.
- Ensure compliance with application security protocols, including encrypted data transfer across systems.
- Configure and deploy third-party API security integrations (e.g., Multi-factor Authentication)
- Define and prepare sample datasets for process configuration and validation.
- Conduct customer workshops, showcasing configured solutions and interacting with process owners.
- Explain EXIM functional logic, duty computation, and system-calculated values to customer teams.
- Document system configurations, functional specifications, and technical setups using standard templates.
- Support and coordinate User Acceptance Testing (UAT) with the customer core team.
- Assist project management in preparing the production environment for Go-Live.
- Own and execute the migration of configuration objects, interfaces, and customer specific developments to production.
- Conduct end-user training sessions and respond to queries during training and Go-Live support.
- Develop end-user documentation and training materials to support adoption.
- Provide hands-on support during Go-Live and Hypercare phases, guiding users through system transactions.
- Troubleshoot functional and technical issues, coordinate with the development team for resolutions.
- Identify and escalate security or technical issues to appropriate stakeholders for resolution.
What You Bring to the Table :
- Graduate / Postgraduate with relevant industry certifications.
- A minimum of 5-8 years of experience in the Import-Export industry, with a proven track record in software implementation.
- In-depth knowledge of Export, Import industry standards and regulations.
- Advanced SAP experience (SD, MM, FI, Basis, ABAP) will be an advantage.
- Proven ability to manage multiple complex projects and client engagements simultaneously.
- Proficiency in creating comprehensive project plans using charts or similar tools.
- The job may require occasional travel to client sites for consultations and project related activities.
Skills Required :
- Strong attention to detail and ability to identify quality issues.
- Strong analytical skills to address complex client requirements.
- Exceptional interpersonal skills for effective client interactions.
- Ability to thrive in a dynamic and collaborative work environment.
- Proficient in using Microsoft Office and other relevant software.
Why Join Us?
Trezix is one of India's fastest-growing SaaS platforms transforming global trade management. In an industry still dominated by manual processes and fragmented systems, our AI-powered, subscription-based platform digitizes and connects the entire EXIM ecosystemexporters, importers, banks, logistics partners, and government platforms like ULIPinto one unified solution.
With strong product-market fit, growing enterprise adoption, and a scalable recurring revenue model, we are building a category-defining platform in global trade digitization.
Join us at a high-growth stage where you'll sell a mission-critical solution, engage directly with decision-makers, and play a visible role in shaping the revenue engine of a company poised for rapid expansion.
Role : Implementation Manager
Industry Type : IT Services & Consulting
Department : Project & Program Management
Employment Type : Full Time, Permanent
Role Category : Other Program / Project Management
Key Skills:
Skills highlighted with are preferred keyskills
- ERP Implementation
- Commercial
- Import Export
- Software Implementation
- EXIM
- Bill of entry
- Functional Specifications
- Analytical Reports
- UAT
- Bill of Lading
- Functional Consultancy
Sourced from iimjobs
Section · 02
Skills
Section · Company
About Trezix

Trezix
None
US
₹15.8L PA avg
Avg at Trezix
About
import/export—one of the most overlooked yet essential industries out there. We're a
passionate team of builders, dreamers, and doers aiming to simplify global trade through smart
technology and seamless solutions.
As early movers in this space, we’re growing fast in India and beyond. If you thrive in fast-paced
environments, love solving real-world problems, and want your work to have tangible impact—
this is your kind of place.
Leveraging the founders’ extensive experience in global trade management and technology,
Trezix connects businesses’ export and import processes with key players in their ecosystem,
including suppliers, vendors, banks, and the Government of India’s Unified Logistics Interface
Platform (ULIP). This integration enhances efficiency, reduces revenue leakages, and ensures
compliance, ultimately upgrading clients’ value chains.
Our Vision: To be the world’s No.1 trusted AI platform for global trade management where
intelligence meets human insight to simplify complexity and empower growth beyond borders.
Our Mission: Our mission is to revolutionize global trade management through AI-powered
intelligence with a human-in-the-loop, ensuring every decision blends automation with
empathy, insight, and trust. We exist to make global trade simpler & unlocking opportunity for
businesses worldwide.
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