HYDERABAD · FULLTIME
Implementation Engineer
Shivam Medisoft Services
Hyderabad · onsite · Posted 34d ago
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Undisclosed1–5 yrsfulltimeHyderabad
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Section · 01
About this role
About Company
Shivam Medisoft Services has been quietly transforming healthcare technology since its inception. With a strong focus on building reliable, user-friendly Hospital Management Software (HMS), we support hospitals, clinics, and healthcare institutions in delivering better patient care and smoother operations.
Trusted by healthcare providers across India, our platforms are built with deep domain understanding and real hospital workflows in mind. Every feature we design aims to reduce complexity, improve efficiency, and create meaningful impact for doctors, staff, and patients.
We are an organization built by our people. Our team brings passion, ownership, and responsibility to everything we do. We believe in transparency, continuous learning, and honest collaboration.
This open and supportive culture empowers our employees to innovate beyond roles and departments. At Shivam Medisoft Services, every idea mattersand every contribution helps shape the future of healthcare technology.
Skills Required
- For Impl -Basic understanding of software usage like SQL skill usage and customer service,
Expectations
- Travel to client locations across India for software implementation and training
- Provide on-site and remote support for product setup and usage
- Act as the first line of contact for any software-related concerns or issues
- Educate clients on product features, usability, and updates
- Handle customer queries with patience and professionalism
- Coordinate with internal technical and support teams for issue resolution
- Maintain proper documentation of client interactions and feedback
- Ensure successful go-live and smooth client on boarding
- Good communication and interpersonal skills
- Fluency in Hindi is mandatory
- Willingness to travel frequently (PAN India)
- Basic understanding of software usage and customer service
- Ability to understand client concerns and respond accordingly
- Problem-solving mind-set and learning attitude
- Preferably from a technical or healthcare background, but not mandatory
Key Responsibilities:
Requirements:
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Customer ServiceHospital ManagementworkflowsHospitalPatient CareCustomer QueriesHMShealthcare technologyHealthcareSQLoperationsRemote SupportCommunication And Interpersonal Skills
Section · Company
About Shivam Medisoft Services
Shivam Medisoft Services
IT Services & Consulting
125
employees
2002
24 years old
Secunderabad
India
₹2.4L PA avg
Avg at Shivam Medisoft Services
About
Shivam Medisoft Services Pvt Ltd is fast emerging as one of the most trusted and recognizable Hospital Management software providers in the Health care sector.
Industries
Hardware & NetworkingSoftware Product
Employee ratings
10 reviews
3.2/ 5
Culture
2.8
Career growth
2.7
Work-life
2.7
Employees rate it well for
Skill Development35Job Security34
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