CHENNAI · FULLTIME
Implementation Engineer
Sterlo
Chennai · onsite · Posted 56d ago
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Undisclosed1–2 yrsfulltimeChennai
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Section · 01
About this role
Job Description
- Install, configure, and implement Sterlo software systems based on client requirements.
- Customize application settings and import master data aligned with hospital processes.
- Possess a basic understanding of integrating the software with HIS data.
- Collaborate with various hospital departments (Administration, Billing, Laboratory, Pharmacy, Nursing, etc.) to gather requirements and map suitable solutions.
- Conduct User Acceptance Testing (UAT) and ensure smooth and successful go-live.
- Provide both onsite and remote support during post-implementation phases.
- Diagnose and resolve technical and functional issues promptly and efficiently, with support from the technical team.
- Track implementation progress and proactively mitigate risks or delays.
- Conduct periodic success reviews with clients to identify additional value-add modules or optimizations.
- Conduct end-user and hospital staff training sessions on implemented modules.
- Document client feedback, release plans, and maintain implementation reports.
- Perform SQL data validations and execute basic queries for troubleshooting and reporting.
- Collaborate with product and technical teams to influence platform feature enhancements based on client needs, and coordinate with development teams for issue escalations, patch deployment, and enhancement requests.
- Contribute to continuous improvement by analyzing common client issues and recommending platform improvements.
- Assist in defining and maintaining data security and access control policies during implementation.
- HIS / EMR Software Implementation: Hands-on experience in deploying and configuring hospital information systems and electronic medical records to meet client requirements.
- Hospital Workflow Understanding: Strong knowledge of hospital operations, including administration, billing, laboratory, pharmacy, and nursing processes.
- Software Installation Configuration: Ability to install, customize, and configure software applications according to hospital-specific workflows and client needs.
- Client Coordination Support: Collaborate effectively with hospital departments and stakeholders to gather requirements, address issues, and ensure smooth implementation.
- UAT Go-Live Assistance: Conduct User Acceptance Testing, ensures successful system go-live, and provides post-deployment support.
- Basic SQL Troubleshooting: Perform SQL data validations, basic queries, and troubleshoot functional and technical issues efficiently.
- Windows Server Networking Basics: Familiarity with Windows Server environments and fundamental networking concepts to support software deployment.
- Training Documentation Skills: Conduct end-user and staff training sessions and maintain accurate implementation of reports and documentation.
- Strong Communication Abilities: Excellent written and verbal communication skills for client interactions, presentations, and cross-team collaboration.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Software InstallationHospital Operationsnetworking conceptssoftware systemsmedical recordsHospitalAws Emrsoftware deploymentPharmacyComputer NetworksdeploymentData SecurityCommunication SkillsoperationsAdministrationRemote Support