BENGALURU · FULLTIME
Implementation Engineer 1
Verloop
Bengaluru · onsite · Posted 50d ago
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Undisclosed1–4 yrsfulltimeBengaluru
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Section · 01
About this role
Were looking for an Implementation Engineer I who enjoys solving technical problems, writing clean Python code, and working directly with customers. This role sits at the intersection of engineering and customer success-youll help customers successfully deploy Verloops platform while acting as their trusted technical advisor throughout implementation.
If youre someone who enjoys debugging APIs as much as explaining solutions to customers, youll thrive here.
What Youll Do
- Own the end-to-end implementation and onboarding of enterprise customers, ensuring successful and timely go-lives.
- Develop and troubleshoot Python scripts and workflows to address customer-specific implementation requirements.
- Configure and integrate customer systems using REST APIs, JSON payloads, and third-party platforms.
- Serve as the primary technical point of contact during implementation, translating complex technical concepts into simple, actionable guidance for customers.
- Investigate and resolve technical issues by identifying root causes across integrations, configurations, and product workflows.
- Collaborate closely with Product, Engineering, and Machine Learning teams to escalate bugs, propose product improvements, and advocate for customer needs.
- Manage multiple implementation projects simultaneously while maintaining excellent customer communication and project visibility.
- Build long-term customer confidence by delivering a smooth onboarding experience and setting realistic expectations throughout the implementation journey.
What Were Looking ForTechnical Skills
- 1-4 years of hands-on experience with Python, including writing, debugging, and maintaining production-quality code.
- Strong understanding of RESTful APIs, JSON, HTTP methods, authentication, and API troubleshooting.
- Solid computer science fundamentals, including data structures, algorithms, and debugging techniques.
- Comfortable reading technical documentation and quickly learning new tools and technologies.
- Familiarity with Git, SQL, Linux, or cloud platforms is a plus.
Communication & Problem Solving
- Excellent verbal and written communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
- Strong analytical mindset with a structured approach to troubleshooting and root-cause analysis.
- Ability to understand the business context behind customer requirements instead of simply implementing requests.
- Highly organized and capable of managing multiple customer implementations simultaneously.
- Self-driven, proactive, and comfortable working in a fast-paced startup environment with minimal supervision.
Why Join Verloop
- Work on cutting-edge AI and machine learning products used by leading enterprises.
- Gain exposure to both software engineering and customer-facing technical consulting.
- Collaborate closely with experienced Product, Engineering, and Machine Learning teams.
- Solve real-world technical challenges that directly impact customer success.
- Accelerate your career in a high-growth SaaS startup where ownership and initiative are valued.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
HTTPAutomationCustomer SupportConsultingData StructuresJSONdebuggingPythonSQLLinux
Section · Company
About Verloop
Verloop
Internet
82
employees
2015
11 years old
Bangalore
IN
₹12.4L PA avg
Avg at Verloop
About
Verloop delivers advanced customer support automation tools, enhancing user engagement and satisfaction across multiple channels for businesses aiming for operational excellence.
Industries
InternetSoftware Product
Employee ratings
10 reviews
3.0/ 5
Culture
2.8
Career growth
2.6
Work-life
3.5
Employees rate it well for
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