Implementation Consultant

Job Description – Implementor Coach

Note : Only candidates based in

Surat are eligible to apply.

Company Overview Founded in 2009 by Mr. Vishal Shah, Business Skool is a business coaching and consultancy organization committed to empowering MSMEs through strategic consulting, implementation support and customized training solutions. With experience across Manufacturing, Real Estate, Services, Trading and Retail sectors, Business Skool helps business owners improve performance, build effective systems and achieve sustainable growth.

Designation :Implementor Coach

Department :Services

Reporting To: Business Consultant/CEO

Role Purpose The Implementor Coach is responsible for ensuring successful execution of consultancy strategies and business improvement initiatives for assigned clients. The role involves client coordination, implementation support, progress monitoring, coaching, reporting, and ensuring smooth delivery of consulting programs to achieve desired business outcomes.

Key Responsibilities Client Implementation & Coaching • Coordinate with consultancy clients and understand their implementation requirements. • Support clients in execution of business strategies, action plans, and improvement initiatives. • Conduct regular client meetings to monitor progress and implementation status. • Guide clients in overcoming execution challenges and improving business practices. • Ensure proper follow-up on assigned tasks and commitments.

Client Relationship Management • Build and maintain strong relationships with clients. • Act as a communication bridge between clients and internal teams. • Handle client queries and provide timely support. • Ensure positive client experience throughout the consultancy journey.

Project & Service Delivery Management • Manage assigned consultancy projects and ensure timely execution. • Monitor client progress and maintain implementation trackers. • Coordinate with Business Consultants and Trainers for effective program delivery. • Ensure proper execution of consulting and training activities. • Follow defined processes and quality standards.

Coordination & Team Support • Coordinate with Trainers, Business Consultants, Relationship Officers, Operations, and Accounts teams. • Support internal and external communication for smooth project execution. • Assist in resolving operational and implementation-related issues.

Documentation & Reporting • Prepare MOM (Minutes of Meeting), client progress reports, and implementation updates. • Maintain accurate client records, databases, and documentation. • Update and manage information in company software and systems. • Share reports and important updates with reporting authority.

Program Execution Support • Ensure pre-session preparation including reminders, presentations, and activity sheets. • Maintain session checklists and ensure smooth execution. • Support implementation of training and consultancy programs.

Continuous Improvement • Identify opportunities to improve client implementation processes. • Share suggestions for improving service quality and client outcomes. • Maintain adherence to organizational values and working standards.

Knowledge, Skills & Competencies • Business Consulting & Implementation Understanding • Project Management Skills • Client Relationship Management • Business Operations Knowledge • Coaching & Mentoring Ability • Strong Communication & Presentation Skills • Problem Solving & Decision Making • Time Management & Prioritization • Stakeholder Management • Result Orientation • MS Excel & Google Workspace • CRM / Business Software Handling • Database Management • Reporting & Documentation Skills

Educational Qualification •Graduation from a recognized university. •Master’s Degree (MBA / PGDM or equivalent) from a recognized institution.

Experience Required •4–6 years of experience in Business Consulting, Client Handling, Project Management, Business

Operations, Coaching, or Implementation roles. • Experience in managing clients and executing business improvement initiatives will be preferred. Additional Requirements • Ready to travel for client meetings and business programs as required. • Ability to manage multiple clients and priorities. • Strong ownership and commitment towards client success.

Work Details Company: Business Skool Location: 309, Atlanta Shopping Centre, Althan, Surat

Industry: Business Coaching & Consultancy Services

Working Hours : 9:45 AM to 6:30 PM

Travel: Required as per business needs all over Gujarat