FULLTIME
Implementation Consultant
Growfin
Not specified · hybrid · Posted 56d ago
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Undisclosed1–5 yrsfulltimeNot specified
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Section · 01
About this role
Growfin is a Accounts receivable software purpose-built for streamlining and automating your receivables process across teams, collaboratively. We cater to a diverse range of mid-market & enterprise customers spanning across multiple regions. We are seeking an experienced Implementation Consultant to join our team, who will play a pivotal role in delivering successful implementations, ensuring customer satisfaction, and collaborating closely with internal teams.
Key Responsibilities:
- End-to-end implementation of SaaS-based Growfin platform, including design, configuration, testing, post go-live support, reporting, and training , ensuring smooth integration of our AR automation product with the customer's ERP and invoicing tools
- Manage multiple concurrent tasks effectively and lead implementations to ensure successful, on- time delivery and support customer goals across regions (willingness to work in the US)
- Coordinate with the customer team to gather requirements, develop workplans, determine expectations, and finalize deliverables.
- Serve as a functional subject matter expert of the Invoice-to-Cash process , including collection management, cash application & AR Automation.
- Collaborate with product management and engineering teams for customer needs, applications, and long-term plans
- Act as a customer advocate within Growfin for issue resolution, functionality prioritization, and feature enhancements till the Hypercare is complete
- Manage business process mapping, process reengineering, gap analysis, and recommend process optimization opportunities.
- Recommend roadmaps to close performance gaps and develop high-level implementation plans.
Requirements:
- 1-5 years of experience in product implementation and service delivery, preferably in a high- integration environment.
- Strong project management skills, with the ability to manage complex projects in both agile and waterfall models.
- Excellent communication and collaboration skills, capable of working with cross-functional teams and diverse stakeholders.
- Proficient in customer engagement and relationship management
- Process-oriented mindset, with a keen eye for detail and documentation.
- Experience and familiarity with REST APIs, including their implementation and usage
- Experience with ERP and invoicing tools integration is a plus.
- Strong problem-solving abilities and a customer-centric approach
- Extensive experience in handling international customers and willingness to work in shifts.
Why Growfin
- Medical insurance for all employees and their loved ones
- Flexible work hours
- A competitive pay
- And an amazing team
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Customer EngagementAutomationcustomer satisfactionAgileapisprocess optimizationgap analysisbusiness process mappingCash ApplicationAutomatingMappingmedical insuranceconcurrentERPAccounts ReceivableProduct Management
Section · Company
About Growfin
Growfin
FinTech
50
employees
2020
6 years old
Chennai, Tamil Nadu
India
₹16.6L PA avg
Avg at Growfin
About
Growfin is a SaaS company offering the world?s first Finance CRM, designed to help mid-sized enterprises manage receivables and achieve predictable cash inflows. Its platform integrates finance operations with customer relationship management, enabling better collaboration, visibility, and automation for finance teams.
Industries
FinTech
Employee ratings
6 reviews
4.0/ 5
Culture
4.2
Career growth
4.0
Work-life
4.6
Employees rate it well for
Work Satisfaction48Work-Life Balance45
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