Implementation 3DS & Value-Added Operations Specialist
Art Technology and Software · Remote · remote · Posted 34d ago
Undisclosed4–10 yrsfulltimeSourced from
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About this role
Job Title: 3DS Implementation & Value-Added Operations Specialist
Experience: 4+ Years
Work mode: Remote
Job Summary
We are seeking an experienced Payments Implementation & Operations Specialist with strong expertise in payment processing, client onboarding, implementation management, fraud prevention, chargeback handling, dispute management, reconciliation, and 3D Secure solutions. The ideal candidate will work closely with clients, payment partners, product teams, and technical stakeholders to deliver seamless onboarding, implementation, and operational support for payment services.
Key Responsibilities
Payment Implementation & Client Onboarding
- Lead end-to-end client onboarding and payment implementation projects.
- Gather, analyze, and document business and technical requirements.
- Coordinate with internal teams and external partners to ensure successful client go-live.
- Manage implementation timelines, dependencies, risks, and deliverables.
- Conduct UAT, certification testing, and production readiness activities.
- Support payment integrations and configuration across multiple payment channels.
Project Management
- Manage multiple implementation projects simultaneously.
- Track project milestones, risks, issues, and status reporting.
- Collaborate with stakeholders to ensure timely project delivery.
- Drive implementation governance and continuous process improvements.
Fraud & Risk Management
- Support fraud prevention initiatives and transaction monitoring activities.
- Work with fraud tools and authentication mechanisms including 3D Secure.
- Investigate suspicious transactions and recommend corrective actions.
- Ensure compliance with payment security standards and best practices.
Chargebacks & Disputes
- Manage chargeback and dispute lifecycles from initiation through resolution.
- Liaise with acquiring banks, card schemes, merchants, and customers.
- Analyze dispute trends and recommend process improvements.
- Ensure adherence to scheme regulations and SLA requirements.
Reconciliation & Settlement
- Perform transaction, settlement, and financial reconciliations.
- Investigate and resolve payment discrepancies and exceptions.
- Generate reconciliation reports and operational metrics.
- Work closely with finance and operations teams to ensure settlement accuracy.
Stakeholder Management
- Act as the primary point of contact for clients during onboarding and implementation.
- Coordinate with product, technology, operations, fraud, and compliance teams.
- Provide regular project updates and operational reporting.
- Maintain strong relationships with payment partners and third-party vendors.
Required Skills
- Strong understanding of payment processing and card payments.
- Hands-on experience in client onboarding and implementation projects.
- Knowledge of acquiring, issuing, gateways, payment networks, and transaction lifecycle.
- Experience in fraud monitoring, fraud prevention, and risk management.
- Strong knowledge of chargebacks, disputes, retrievals, and representments.
- Experience with reconciliation processes and settlement operations.
- Working knowledge of 3D Secure, authentication flows, and payment security.
- Excellent project management and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Excellent communication and client-facing skills.
Preferred Skills
- Experience with Visa, Mastercard, and other card scheme operations.
- Knowledge of payment APIs and integration testing tools (Postman).
- Familiarity with payment gateways, PSPs, and fintech platforms.
- Understanding of PCI-DSS and payment security standards.
- Exposure to Agile project delivery methodologies.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AgileFraud PreventionFraud Monitoringapisdispute managementoperational supportDssintegrationsPayment GatewaysClient OnboardingFintechfintech platformsOnboardingoperationsIntegration Testingcompliancefinance
About Art Technology and Software
Art Technology and Software
IT Services & Consulting
484
employees
2003
23 years old
Kochi, Kerala
JP
₹10.6L PA avg
Avg at Art Technology and Software
About
Art Technology and Software is a reliable digital transformation company with a successful track record across Artificial Intelligence, Data Analytics, and Digital Transformation. With 20+ years of excellence, 1000+ successful projects, and customers in 20+ countries, we help organizations innovate at scale and deliver measurable business outcomes.We specialize in AI consulting, AI model building, bespoke AI solutions, and LLM (Large Language Model) integration and tuning to develop intelligent, business-oriented systems. From architecting sophisticated Gen AI applications to creating AI agents, we assist companies in opening new streams of revenue, automating sophisticated workflows, and providing more intelligent, personalized customer experiences.Coupled with our AI leadership, we offer Digital Engineering and Cloud Consulting solutions that fuel end-to-end modernization. Our services include application and legacy system modernization, product ideation, app development, DevSecOps, API management, platform migration, low-code development, ERP/CRM/ITSM implementations and IoT services.Our cloud solutions deliver agility and scalability through cloud strategy, migration, cloud-native application development, managed services, cost optimization, scaling, and private cloud deployments.We offer service desks, managed IT services, L1–L3 support, network operations centers, application support, service monitoring, and back-office-as-a-service through Intelligent Operations.At Art, our extensive AI experience paired with delivery excellence globally helps organizations redefine opportunities, accelerate innovation, and drive sustainable growth in the smart digital economy of today.
Industries
IT Services & ConsultingAnalytics & KPOFinTechEmerging Technologies
Employee ratings
10 reviews
3.7/ 5
Culture
3.3
Career growth
3.6
Work-life
3.8
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