Immediate openings For Telugu/Kannada Voice

Job description

Company: Maatrum Technologies - A Product-based Company specializing in Title Verification and Legal Verification for Real Estate Properties within India. We are a group company of the esteemed Dr. Agarwals Eye Hospital Group.

About Maatrum Technologies: Maatrum is India's pioneering Online Real Estate Title Verification Company, empowered by cutting-edge technology. Established in April 2015 under the Companies Act 2013, we have made a mark in the industry by harnessing technology to procure real estate documents directly from government databases. Our team of seasoned real estate lawyers leverages our robust and proprietary technology platform to deliver accurate reports in record time.

Job Summary:

We are seeking a dynamic and customer-focused professional for a Voice Process role. The ideal candidate should be fluent in Telugu or Kannada along with English, and will be responsible for handling both outbound and inbound calls. The role involves engaging with customers, providing accurate information about our services, and ensuring a high standard of communication and customer satisfaction.

Key Responsibilities:

• Handle inbound and outbound customer calls in a professional manner
• Clearly explain products and services while addressing customer queries effectively
• Follow up with leads and maintain strong customer relationships
• Accurately update call records, logs, and reports

Requirements:

• Mandatory fluency in Telugu or Kannada / English
• Strong communication and interpersonal skills
• Prior experience in a telecalling or similar customer-facing role is preferred
• Basic computer proficiency

Salary

Freshers : 16000 Take home

Experience : 24000 Take home

Contact Details

Nirmal Leo Darwin ([phone removed])