Immediate Openings For Team Lead
Hexaware Technologies · Chennai · onsite · Posted 55d ago
₹4.0L - ₹7.0L PA3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Overall Minimum 2-8 years of experience out of which as a Team Lead for International Inbound Voice Process experience
- should be at least 1.5 years experience on team lead paper.
- E-Commerce Domain Experience - Added advantage.
- Good communication and Strong Team Handling skills.
- KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT.
- Graduation - Mandate
- Should have prior experience of handling Voice Process.
- Responsible for meeting the SLA targets
- Excellent real time management skills
- Ensure schedule adherence and create an encouraging team environment.
Note : Interested candidates can drop your resume to the below email id or whatsapp
Email id : [email removed]
Contact Number : [phone removed]
Sourced from naukri
Skills
CSATLead OperationsSLAshrinkageInternational BPOinboundAht
About Hexaware Technologies
Hexaware Technologies
IT Services & Consulting
23.9k+
employees
1990
36 years old
Navi Mumbai, Maharashtra
India
₹4L – ₹7L PA
This role
About
Hexaware is a global technology and business process services company. Our 32,000+ Hexawarians wake up every day with a singular purpose; to create smiles through great people and technology.
Industries
IT Services & ConsultingBPO/KPO
Employee ratings
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Culture
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Work-life
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