Immediate Opening For TL AR Caller @ Global!! Chennai

Company: Global Healthcare Billing Partners Pvt. Ltd.
Location: Velachery, Chennai
Shift: Night Shift Only
Experience: 6 to 9 Years
Notice Period: Immediate Joiners Preferred

Job Summary

We are seeking an experienced Team Leader - AR Calling with strong expertise in team handling, client management, and Accounts Receivable (AR) operations. The ideal candidate should possess excellent leadership skills, client-facing experience, and the ability to drive team performance, quality, and productivity.

Key Responsibilities

• Lead and manage a team of AR Callers to achieve operational targets.
• Monitor productivity, quality, and revenue generation metrics.
• Handle client communication, escalations, and performance reviews.
• Ensure timely follow-up on insurance claims and outstanding receivables.
• Review team performance and provide coaching, mentoring, and training.
• Analyze reports and identify process improvement opportunities.
• Manage workflow distribution and ensure SLA adherence.
• Coordinate with internal stakeholders and clients for issue resolution.
• Prepare and present operational reports to management and clients.
• Maintain high standards of compliance, quality, and process efficiency.

Required Skills

• Strong knowledge of US Healthcare Revenue Cycle Management (RCM).
• Hands-on experience in AR Calling and Denial Management.
• Proven experience in Team Handling and Client Handling.
• Excellent communication and stakeholder management skills.
• Strong analytical, reporting, and problem-solving abilities.
• Good knowledge of MS Excel and operational reporting.

Eligibility

• Any Graduate or Post Graduate.
• Minimum 6 to 9 years of experience in AR Calling/Medical Billing.
• Minimum 1 year of Team Lead experience is mandatory.
• Experience in managing client interactions and business reviews is required.

Preferred Qualities

• Leadership and people management skills.
• Decision-making and conflict resolution abilities.
• Performance-driven mindset.
• Excellent time management and organizational skills.
• Adaptability and willingness to learn.
• Strong work ethics and accountability.

Contact Details

Interested candidates can WhatsApp their updated resume to:

Kayal HR - [phone removed]