Immediate Hiring!! Team Coordinator - RCM

Required Skills:

• Strong understanding of the healthcare revenue cycle, including billing, collections, and reimbursement.
• Proven leadership experience with the ability to coach and mentor an AR team to meet performance goals.
• Excellent communication skills for providing feedback, guidance, and support to team members.
• Ability to identify performance gaps and implement corrective measures to improve team efficiency and accuracy.
• Strong analytical skills to assess AR aging, claim trends, and other key performance indicators (KPIs).
• Strong problem-solving skills and ability to handle complex or escalated issues effectively.

Preferred Skills:

• Minimum of 4 years of experience in AR management or a supervisory/coaching role within the healthcare revenue cycle.
• Knowledge of payer requirements, insurance policies, and government regulations
• Ability to implement process improvements to enhance AR efficiency and reduce claim denials.
• Requires to have in-dept knowledge in reviewing and handling ATB
• Daily Work strategy to be implemented to the team for better progress
• Handling Client emails & escalations
• Should possess strong attention to detail
• Identifying bulk denials or trends to reduce ATB
• Strong knowledge in preparing reports, dashboards, PPTs and should be familiar to provide education or knowledge to the team from the reports
• Creating and handling accesses to provider portals
• Should ensure work is completed within TAT

Job Description:

Key Responsibilities:

• Coaching & Training: Provide continuous coaching, mentoring, and professional development to the AR team, focusing on skill-building, performance improvement, and goal attainment.
• Performance Monitoring: Monitor the AR teams performance through key metrics, including AR aging, collections, and claim resolution. Provide feedback and guidance to ensure targets are met.
• Process Improvement: Identify areas where processes can be improved to increase efficiency, reduce claim denials, and streamline the revenue cycle workflow. Lead the implementation of new strategies and best practices.
• Billing & Collections Oversight: Assist the team in handling billing, collections, and payment issues, ensuring that all processes comply with regulatory standards and organizational policies.
• Denial Management: Guide the team on effective strategies for managing claim denials and rejections, helping to resolve issues and minimize future occurrences.
• AR Metrics: Monitor aging reports (90+ days) and prioritize High Dollar accounts, Days in AR, Clean claim rates, and Collection ratios to measure AR performance
• Reporting & Analysis: Oversee the preparation of AR aging reports and other performance analytics, ensuring timely and accurate reporting to management.
• Team Leadership: Mentors AR specialists to improve productivity and reduce errors.
• Escalation Handling: Resolves complex AR issues and ensures timely communication.
• Audit & Compliance: Ensures AR activities align with industry standards and regulations.
• Strategy & Forecasting: Develops strategies to reduce AR days and improve cash flow.
• Collaboration: Works with billing, coding, and insurance teams to resolve AR issues.
• Process Improvement: Implements automation and technology to streamline AR workflows.
• Denial Management: Analyzes and addresses denial trends to minimize claim rejections.
• Data Analysis: Prepares and maintains reports and dashboards to track AR performance.
• Continuous Education: Keeps the team updated on process changes, updates and best practices.
• KPI Monitoring: Tracks team performance and holds members accountable for AR goals.
• Cross-Training: Ensures team flexibility by cross-training on all AR processes.
• Root Cause Analysis: Identifies and addresses the underlying causes of AR issues to improve efficiency.
• Client Reporting: Prepares clear, actionable reports for clients regarding AR status and improvements.
• Team Motivation: Drives team motivation and fosters a positive, high-performance work environment.
• Claim Follow-up: Oversees timely follow-up on unpaid claims to ensure faster reimbursement.
• Workload Distribution: Effectively manages and assigns AR tasks to ensure balanced workloads and timely completion.
• Trend Analysis: Identifies billing trends to proactively address issues before they escalate.