Immediate Hiring For Outreach Specialist / Team Leader/ Manager
Fullcircle Healing · Pune · onsite · Posted 68d ago
About a minute. You'll make an account on the way through.
About this role
Immediate Hiring for multiple positions of Outreach Specialist/ Team Lead/ Manager
Experience: Fresher to 8 Years
Work Mode: In-office, Full time
Location: Viman Nagar, Pune
Preferred : Female Candidates
Key Skills: Good Communication Skills; Spoken English; Fluent English
About Us
At The Full Circle, we are redefining access to mental health by integrating therapy, healing, and community care. With a fast-growing team and a strong purpose-driven culture, were creating a space that supports not only our clients but also the people who make healing possibleour team.
About the Role
As a Outreach Specialist (Sales), you will be the first point of contact for individuals seeking therapy. Your core responsibility is to create a warm, professional bridge between clients and therapistsensuring clear communication, timely coordination, and an empathetic onboarding experience.
Role Requirements
- Education: Any Bachelors or Masters degree
- Experience (good to have): (good to have): Minimum 1 year in experience in outbound/inbound sales, client coordination, or business development, dealing with service sales for International is a plus.
- Language Skills (must have): Excellent English (written & spoken); regional language fluency is a plus.
Key Responsibilities
- Serve as the first line of communication for clients reaching out via phone, email, or web forms
- Reach out to potential clients via phone, email, LinkedIn, or other platforms
- Build and maintain relationships with prospects, understanding their needs and introducing relevant services
- Schedule and coordinate therapy sessions between clients and therapists
- Ensure all client documentation and intake records are updated and maintained accurately
- Maintain accurate records of client interactions, lead status, and follow-ups
- Assist in tracking basic metrics like follow-ups, session status, and engagement
- Proactively contribute to creating a calm, welcoming environment at the centre
Core Competencies to Evaluate During Interviews
- Empathy & Client Sensitivity – Ability to hold space and listen with warmth and non-judgment
- Verbal & Written Communication – Clear and professional communication in client interactions
- Organization & Time Management – Ability to manage schedules and documentation
- Problem Solving – Responding effectively to unforeseen scheduling/client needs
- Confidentiality & Ethics – Maintaining privacy in a mental health setting
- Tech-savviness – Comfortable using digital tools like calendars and spreadsheets
- Cultural Fit & Attitude – Alignment with our mission and sensitivity to diverse needs
Why Join The Full Circle?
- Work at the intersection of mental wellness and purpose
- Be part of a growing, collaborative, heart-led team
- Contribute to meaningful impact in people’s healing journeys
- Learn, grow, and bring your authentic self to work every day
How to apply : If interested can share the Cv on [email removed] OR DM on [phone removed]
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