Immediate Hiring - AR Caller - US Healthcare

Role & Responsibilities

• Handle Accounts Receivable (AR) follow-up for US Healthcare / Medical Billing accounts.
• Follow up with insurance companies on outstanding, unpaid, denied, rejected, and underpaid claims.
• Check claim status through insurance payer portals and websites.
• Analyze AR aging and prioritize accounts for timely follow-up.
• Work on denials, claim rejections, appeals, reconsiderations, and claim resubmissions.
• Review EOBs/ERAs and identify appropriate action on unpaid or underpaid claims.
• Contact US insurance companies and obtain claim status and payment information.
• Maintain accurate follow-up notes, call reference numbers, and claim status updates.
• Coordinate with internal billing, payment posting, and eligibility teams to resolve claim issues.
• Meet assigned productivity, quality, and collection targets.
• Follow company processes and maintain accuracy while handling patient accounts.

Preferred Candidate Profile

• 1 to 7 years of experience in US Healthcare AR / Medical Billing / Revenue Cycle Management.
• Prior experience in AR Calling and Insurance Follow-up is preferred.
• Experience with Denial Management and Claims Follow-up will be an advantage.
• Good understanding of US healthcare insurance, claims, EOBs/ERAs, and payer processes.
• Good verbal and written communication skills.
• Comfortable communicating with US insurance representatives.
• Good analytical and problem-solving skills.
• Ability to work independently and manage multiple accounts.
• Immediate joiners preferred.
• Candidates must be willing to work from the office in Uppal, Hyderabad.

Important Company Policies

Please read carefully before applying:

• Work Mode: Work From Office only.
• Work Location: Uppal, Hyderabad.
• Shift Timing: 05:30 PM IST to 02:30 AM IST (US Night Shift).
• Cab / Transportation: Not provided.
• PF: Not provided.
• Candidates must be comfortable with the above shift timing, work location, and company policies.

Application Process

Pre-screening is mandatory for this position.

Candidates who are comfortable with the above requirements can complete the MKS Health Pre-Screening Form and apply for the position.

Pre-Screening Form:
https://docs.google.com/forms/d/e/1FAIpQLScqDzrcKWKxlHeg8V4IHoiuUG3gCgM1JKx1r_DULIACPLYD1w/viewform

Candidates who meet the requirements will be contacted for interview scheduling.

Please apply only if you are comfortable with the US night shift, Work From Office requirement, and the company policies mentioned above.

CONTACT NUMBER: [phone removed] (Dileep Kumar)