IDM Program Coordinator
KellyOCG · Chennai · onsite · Posted 28d ago
Not disclosed2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Bachelors Degree in a related field or equivalent practical experience.
- 2+ years of experience in business operations, HR, customer service, help desk/support center, or administrative functions.
- 1+ year of systems support experience using ticket management platforms (such as ServiceNow or Salesforce) and analytical/reporting tools, with a focus on customer service delivery and meeting Service Level Agreements (SLAs) responsibilities.
- Knowledge or experience in procurement, vendor management, outsourcing, or consulting is a plus.
- Prior experience with Global Worker Tracking/ Identity Management (IDM) services via Vendor Management System (VMS) is highly preferred.
- High attention to detail with a proactive approach to problem-solving; able to deliver accurate and high-quality results in high-volume environments.
- Excellent troubleshooting and analytical capabilities, with strong ability of critical thinking, technical mindset, and quick learning.
Sourced from foundit
Skills
Global Worker Trackingticket management platformsServicenowConsultingOutsourcingidentity managementVendor Management Systemanalytical reporting toolsVendor ManagementProcurementsalesforce
About KellyOCG
KellyOCG
Recruitment
150
employees
Troy
US
₹6.7L PA avg
Avg at KellyOCG
About
Delivers integrated workforce solutions globally, specializing in outsourcing and talent management strategies for diverse clients.
Industries
Recruitment
Employee ratings
10 reviews
3.7/ 5
Culture
3.2
Career growth
2.9
Work-life
3.9
Employees rate it well for
Work-Life Balance41Company Culture37
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