Iam Support Engineer

Hello,

Greetings from Pepsico.

We have the below role open for Pepsico - Hyderabad location.

Overview:

The Identity Management Analyst is responsible for handson delivery and operationalization of Identity Lifecycle & Access Management (IDM) of nonhuman identities (NHI).The role will be responsible for managing NHI platforms, onboarding enterprise systems, operating discovery and governance workflows, maintaining dashboards and reporting, and driving visibility, governance, and remediation of non-human identities across the enterprise.

The individual will work closely with Cloud Engineering, SAAS platforms, DevOps, Security, Infrastructure, Application Development, IAM, Governance, and Platform teams to ensure comprehensive discovery, onboarding, lifecycle management, and access governance of NHIs including service accounts, API keys, secrets, certificates, service principals, workload identities, and application credentials etc.

Responsibilities

NonHuman Identity (NHI) Management

• Manage the full lifecycle of nonhuman identities, including, Service accounts, Application identities and APIs, bots, and system users
• Integrate NHI data with downstream applications and IAM/IGA platforms to enable: Risk analysis, Reporting and Access reviews
• Establish and maintain ownership, purpose, and usage metadata for all nonhuman identities.
• Identify and analyse highrisk NHI accounts,
• Detect and remediate orphaned and dormant nonhuman accounts through:
• Reconciliation processes
• Usage and activity analysis
• Integration with authoritative systems
• Enable riskbased reporting and dashboards for NHI, covering Privilege levels, Access scope, Last used / inactive accounts, Ownership gaps
• Partner with application, cloud, and platform teams to
• Support credential governance, including:
• Rotation tracking
• Expiry enforcement
• Decommissioning of unused identities
• Integrations & SaaS Connectivity
• Implement integrations between IAM(NHI) platforms and SaaS applications
• Work with APIbased integrations, Filebased or custom connectors where required
• Troubleshoot failures, data mismatches, and reconciliation issues
• Support onboarding of new applications & platforms into IAM standards

Reporting, Dashboards & Data Analysis

• Build and maintain operational and compliance dashboards for NHI metrics.
• Develop custom reports using SQL and IAM reporting frameworks
• Analyse identity data to identify access risk, drift, and anomalies
• Support audit and compliance evidence generation

Database & Technical Operations

• Perform handson SQL querying against IAM databases
• Collaborate with platform teams on performance and data quality improvements

Architecture & Platform Support:

• Work closely with IAM architects to:
• Translate architecture designs into configurations
• Validate feasibility during POCs and pilots
• Contribute to runbooks, and operational documentation

Qualifications:

Core IAM Experience

• 5+ years working with NHI, Secrets Management, PAM, or Machine Identity solutions.
• Experience with discovery and governance platforms such as:
• Veza, Astrix, Akeyless, HashiCorp Vault, CyberArk, Thales CTM
• Experience supporting enterprise-scale security and identity programs
• Strong understanding of Identity lifecycle concepts (JML), Roles, entitlements, access models, Human and nonhuman identity & access governance, PAM
• Knowledge of Service Accounts, Service Principals, API Tokens, OAuth Clients, Secrets, SSH Keys, Certificates, Encryption Keys, Workload Identities, Kubernetes Service Accounts, Cloud Managed Identities

Technical Skills:

• Strong SQL and database experience (queries, joins, analysis)
• Hands-on experience with AWS, Azure, Google Cloud Platform (GCP)
• Working Knowledge of IAM Roles, Managed Identities, Service Accounts, Key Management Services, Cloud-native security controls
• Experience integrating with SAAS and Enterprise platforms like Entra ID, Sales force, ServiceNow, GitHub, OKTA etc.
• Strong experience in API & Integration Skills like REST APIs, JSON, OAuth etc.
• Directory services (LDAP / AD / cloud directories)

Reporting & Analytics:

• Experience building dashboards and operational reports
• Comfortable working with large datasets and identity relationships

Preferred Skills:

• Experience with IAM/IGA tools such as SailPoint, Saviynt, Okta Lifecycle, Entra ID, Ping, or similar
• Understanding of access governance, audit, or SOX controls

Interested candidates can share their profiles to [email removed].

Regards,

Kalpana

Senior Manager -TA

PepsiCo - Hyderabad

[email removed]

pepsico.com