I&P-GN - SONG-MT-Customer Lifecycle Campaign-GEN AI-Manager
Accenture · Bengaluru · onsite · Posted 21d ago
Undisclosed10–12 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced professional to fill the role of I&P-GN - SONG-MT-Customer Lifecycle Campaign-GEN AI-Manager. The ideal candidate will have a strong background in managing customer lifecycle campaigns using GEN AI.
Roles and Responsibility
- Develop and implement effective customer lifecycle management strategies using GEN AI.
- Collaborate with cross-functional teams to design and execute customer engagement campaigns.
- Analyze campaign performance data to optimize future campaigns.
- Manage and maintain accurate records of customer interactions and campaign performance.
- Identify opportunities to improve customer experience and loyalty through targeted campaigns.
- Stay up-to-date with industry trends and best practices in customer lifecycle management.
Job Requirements
- Strong understanding of customer lifecycle management principles and practices.
- Experience with GEN AI and its applications in customer lifecycle management.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data sets.
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Ability to think creatively and develop innovative solutions to complex problems.
- Strong attention to detail and ability to manage multiple priorities simultaneously.
About Company
Accenture Solutions Pvt Ltd is a leading provider of innovative solutions to clients across various industries. We are committed to delivering exceptional results and exceeding client expectations.
Sourced from naukri
Skills
Customer ServiceCustomer Life Cycle ManagementCustomer RetentionCustomer SupportcrmChurn Managementkey account managementBusiness DevelopmentCampaign ManagementCustomer RelationshipSalesmarketingDigital MarketingRetention
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
Employee ratings
73,428 reviews
3.7/ 5
Culture
3.7
Career growth
2.8
Work-life
3.6
Employees rate it well for
Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852
Find them on