I&P GN - Song - Marketing- Consultant - Process Excellence-PE

9 / Consultant

Marketing Process Redesign, Marketing Operating Model Transformation, AI & Automation Integration, Client Consulting

Agent Experience (AX) Design, Process Mapping/Mining, MarTech and AdTech Ecosystems, Data Visualization (Tableau/Power BI)

Practice: I&P | Global Network - SONG | Areas of Work: Marketing Process Excellence, AI-Enabled Marketing Transformation, Future-State Marketing Process Design, Marketing Operating Model Redesign, Agent Experience (AX) Design, Functional Consulting.

As a Consultant, you will help clients reimagine how marketing work gets done across customer acquisition, engagement, loyalty, content, media, CRM, social, search, and measurement through process redesign, digital innovation, data-driven decision-making, and AI-powered ways of working. Operating at the intersection of customer experience, marketing, analytics, technology, and operations, you will lead workstreams, conduct capability and process assessments, define future-state processes and operating models, shape transformation roadmaps, and deliver measurable outcomes that improve growth, customer value, and operational effectiveness.

You are a hands-on marketing transformation leader who can take ownership of a client workstream from diagnostic through future-state design. You combine practical knowledge of how modern marketing functions operate with structured process excellence methods, and you can translate business priorities into clear process, operating model, technology, data, AI, governance, and adoption requirements.

You design at the intersection of marketer, AI agent, platform, and process. You apply Agent Experience (AX) Design principles to determine where AI agents can support or automate work, where human judgment is essential, and how roles, controls, escalation, and handoffs should be designed to improve speed, quality, compliance, and business outcomes.

Use AI tools across research, analysis, design, and deliverable creation, and identify opportunities to embed AI and agentic solutions into redesigned marketing processes. As a Consultant, you will be expected to independently lead workstreams, facilitate client discussions, and convert analysis into implementation-ready recommendations. Your responsibilities include:

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world's largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 774,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

2-8 years of relevant experience in process excellence, marketing transformation, functional consulting, or management consulting

Bachelor's Degree or equivalent