Roles and Responsibilities :
We are looking for a Hybrid Cloud Automation Engineer to build and manage automation solutions across Azure, AWS and On-Premises environments. The role will also focus on Dynatrace monitoring automations and ITSM ticket assignment automation to improve observability, incident response, and operational efficiency. Key Responsibilities - Automate provisioning, configuration, and lifecycle management of hybrid cloud infrastructure. - Design and maintain Infrastructure as Code (IaC) using Terraform, ARM/Bicep, or CloudFormation. - Develop scripts and workflows to automate operational tasks and remediation. - Implement Dynatrace automations using APIs, alerts, dashboards, and event integrations. - Enable auto-remediation and alert enrichment through Dynatrace integrations. - Automate incident and ticket assignment workflows integrated with ITSM tools (e.g., ServiceNow). - Integrate automation with CI/CD pipelines and DevOps workflows. - Collaborate with Cloud, DevOps, SRE, and Operations teams. - Create and maintain automation documentation and runbooks. - Design self-remediation solution using Dynatrace - Implement best practices for using GEN AI tools like Davis Co-Pilot, Workflows, Agentic AI of Dynatrace Required Skills & Qualifications - Hands-on experience with Microsoft Azure and AWS - Experience supporting On-Prem infrastructure (VMware, Hyper-V, physical servers). - Strong automation experience using Terraform, Ansible, or similar tools. - Proficiency in Python, PowerShell, or Bash scripting. - Hands-on experience with Dynatrace (SaaS or Managed) and Dynatrace APIs. - Experience with ITSM integrations and ticket assignment automation. - Familiarity with CI/CD tools and Git.
