Human Resources Manager

ABOUT CITYFURNISH

Cityfurnish is a fast-growing furniture and appliance rental platform operating across 7 Indian cities. We combine technology, design, and operations to deliver a seamless subscription experience — and we're now building the people infrastructure to match our growth.

ABOUT THE ROLE

We're looking for an HR Manager to own the entire people function — from hiring and compliance to administration and legal. This is a hands-on, high-ownership role for someone who can operate as an IC and build a team. Prior experience in a warehouse, logistics, or manufacturing environment is mandatory.

KEY RESPONSIBILITIES

Talent Acquisition

•     Own end-to-end recruitment across corporate, tech, and warehouse roles

•     Build sourcing pipelines and manage relationships with consultants and staffing agencies

•     Define hiring frameworks, manage offer negotiation, and own onboarding experience

Learning, Development & Training

•     Design L&D plans for corporate and warehouse teams

•     Own mandatory training calendars — fire safety, first aid, PPE, POSH, equipment handling

•     Ensure all regulatory-mandated certifications are current and renewed on time

Payroll & Compensation

•     Own accurate, on-time payroll for all employees including contract and warehouse workforce

•     Handle FnF settlements, increments, and TDS coordination with finance

Statutory & Regulatory Compliance

•     Corporate: PF, ESIC, PT, Gratuity, Shops & Establishment Act, POSH, Labour Welfare Fund

•     Warehouse: Fire NOC, medical fitness, PPE enforcement, accident reporting, contractor compliance

•     Maintain a zero-miss compliance calendar and liaise with labour departments

Legal & Employee Relations

•     Draft and enforce HR policies — employment agreements, NDAs, asset and data policies

•     Handle absconding cases end-to-end: legal notices, asset recovery, FIR coordination

•     Manage terminations, PIPs, show-cause notices, and labour court matters

Exit Management

•     Own full exit lifecycle — asset recovery, access revocation, FnF, exit interviews

•     Track attrition trends and present quarterly insights to leadership

Performance Management

•     Build the PMS framework from scratch — KRAs, review cycles, ratings, PIP process

•     Tie outcomes to increments, promotions, and recognition programs

Administration & Facilities

•     Manage the office space end-to-end — housekeeping, security, AMCs, pantry, seating

•     Handle landlord/building liaison, lease documentation, and office insurance

Vendor Management

•     Own all HR and admin vendors — staffing, BGV, payroll, HRMS, compliance, legal

•     Negotiate contracts, manage SLAs, and conduct periodic performance reviews

WHAT WE'RE LOOKING FOR

•     6–8 years of HR experience with at least 2 years in a leadership role

•     Mandatory: prior experience in warehouse, logistics, or manufacturing

•     Proven ability to build HR systems and policies from scratch

•     Strong knowledge of Indian labour law, statutory compliance, and HR legal frameworks

•     Hands-on with payroll, admin, and facilities — not just oversight

•     Strong vendor network and excellent written communication

•     High ownership mindset — comfortable building structure where none exists

WHY JOIN CITYFURNISH

•     Build the HR function from the ground up — full ownership from day one

•     Direct access to founders and high visibility across the organisation

•     Fast-paced startup with real problems to solve at scale

•     Competitive compensation commensurate with experience