Human Resources Business Partner (HRBP)- Sales

Purpose:

The purpose of the role is to drive strategic HR initiatives. The role will have a strong HR Business Partner (HRBP) component, along with ownership across key HR Centre of Excellence (COE) initiatives including Performance Management, Talent Management, Capability Building and Onboarding.

Key Responsibilities:

HRBP:

• Partner with business leaders and managers to understand business priorities, workforce requirements and people challenges.
• Act as a trusted HR advisor to business stakeholders and provide timely solutions on employee and people matters.
• Drive employee engagement, retention and productivity initiatives for the business.
• Support workforce planning, organization effectiveness and manpower-related decisions.
• Identify people trends and proactively recommend interventions based on business and employee data.
• Support managers through the employee lifecycle, including performance, career development, engagement and employee relations.

Performance Management:

• Drive the annual Performance Management System (PMS) cycle across the business.
• Partner with managers on goal setting, performance reviews, calibration and performance improvement plans.
• Track PMS completion and quality through dashboards and regular reviews.
• Identify performance trends and recommend interventions to improve individual and team effectiveness.

Talent & Capability

• Support talent identification, succession planning and development initiatives.
• Partner with business leaders to identify critical talent and capability gaps.
• Design and execute capability-building interventions in partnership with relevant COEs/business stakeholders.
• Support career development and internal mobility initiatives.
• Track effectiveness of talent and capability-building programs through relevant metrics.

Onboarding & Employee Experience

• Own/drive a seamless onboarding experience for new employees.
• Partner with business and recruitment teams to ensure effective joining and onboarding processes.
• Track onboarding experience and identify opportunities to improve new-joiner engagement and productivity.
• Support initiatives across the employee lifecycle to enhance overall employee experience.

HR Analytics & Dashboards

• Develop and maintain HR dashboards and MIS covering key people metrics.
• Use data and analytics to identify trends relating to attrition, hiring, performance, engagement, productivity and talent.
• Demonstrate strong comfort with Excel/PowerPoint and HR analytics tools and AI; exposure to Power BI or similar dashboarding tools will be an advantage.

HR COE & Process Excellence

• Work closely with HR COEs to implement organization-wide people programs.
• Support the design, rollout and governance of HR policies, processes and initiatives.
• Ensure effective execution of HR programs across the business while maintaining consistency and governance.
• Identify opportunities to simplify and improve HR processes through technology, data and automation.

Candidate Profile:

• MBA in Human Resources
• The ideal candidate should be comfortable working with HR dashboards, people analytics and data-driven decision-making.
• Sales HRBP background is a must.

Key Competencies:

• Workforce Planning
• Transformation Projects/ Process Improvement
• HR Analytics and dashboard