Human Resources Associate (Marketing Agency)

Job Title: HR Generalist

Location: Worli, Mumbai, Maharashtra

Employment Type: Full-time, Work from Office

Experience: 4–5 years in HR Generalist/HR Operations roles

About the Role

We are seeking a dedicated HR Generalist to join our team in Worli, Mumbai. The ideal candidate will handle end-to-end HR operations, ensure smooth employee lifecycle management, maintain statutory compliance, and actively drive employee engagement initiatives to foster a positive workplace environment.

Key Responsibilities

• Administer day-to-day HR activities including employee relations, benefits, recruitment, and onboarding
• Manage the onboarding process for new hires, including orientation and training
• Assist in developing and implementing HR policies and procedures
• Handle employee inquiries and resolve issues related to HR policies, benefits, and employment law
• Maintain employee records and ensure compliance with labor laws and statutory regulations
• Assist with payroll processing and attendance management
• Support HR audits and maintain audit readiness
• Coordinate with vendors for HR-related services
• Design and implement employee engagement initiatives (e.g., team events, recognition programs, wellness activities, and feedback sessions) to boost morale and retention
• Facilitate regular communication channels such as newsletters, all-hands meetings, and one-on-one feedback to keep employees informed and motivated
• Organize team-building activities, celebrations, and office outings to break monotony and strengthen workplace relationships
• Recognize and reward employee contributions through appreciation programs and performance acknowledgement
• Monitor employee satisfaction through surveys and feedback mechanisms, and act on insights to improve workplace culture

Requirements

• 4–5 years of experience in HR Generalist or HR Operations roles
• Bachelor's degree in Human Resources, Business Administration, or related field (MBA/PGDM in HR preferred)
• Strong knowledge of HR principles, employment law, and statutory compliance
• Excellent communication and interpersonal skills in English, Hindi, and Urdu (multilingual ability valued)
• Proficient in HR software/HRMS and Microsoft Office Suite
• Strong organizational and problem-solving skills
• Experience with employee background verification (BGV) is preferred
• Familiarity with LinkedIn Recruiter is advantageous
• Proven experience in driving employee engagement programs and creating a positive workplace culture

What We Offer

• Opportunity to work in a growing organization with hands-on ownership across HR functions and employee engagement
• Collaborative work culture in Worli, Mumbai
• Professional growth in HR operations, compliance, and workplace culture building