Human Resource Recruiter

HR Recruiter BPO

Location: [Location]
Experience: 3+ Years
Employment Type: Full-Time
Industry: BPO / Customer Service / Contact Centre

About the Role

We are looking for an experienced HR Recruiter with strong BPO recruitment experience to manage end-to-end hiring for voice and non-voice processes. The ideal candidate should be comfortable handling bulk hiring, target-based recruitment, and multiple requirements simultaneously.

Key Responsibilities

• Manage end-to-end recruitment for BPO/Customer Service roles.
• Handle bulk hiring for voice, non-voice, sales and support processes.
• Source candidates through job portals, employee referrals, social media, databases, walk-ins and other channels.
• Screen candidates and conduct initial HR interviews.
• Coordinate interview rounds with Operations and hiring managers.
• Maintain a healthy pipeline of candidates against open requirements.
• Achieve daily/weekly/monthly recruitment targets.
• Manage candidate follow-ups, documentation and joining formalities.
• Track offer-to-join ratio and ensure maximum joining conversion.
• Maintain recruitment MIS and provide regular hiring updates.
• Work closely with Operations to understand manpower requirements and hiring priorities.
• Support recruitment drives, walk-ins and campus/virtual hiring initiatives.

Requirements

• 3+ years of experience in BPO recruitment.
• Strong experience in bulk/BPO hiring.
• Experience hiring for voice, non-voice, customer service and sales profiles.
• Good knowledge of sourcing channels and recruitment processes.
• Strong communication and candidate-handling skills.
• Ability to work under recruitment targets and tight timelines.
• Good follow-up, coordination and stakeholder-management skills.
• Proficiency in MS Excel and recruitment portals.

Key Skills

BPO Recruitment | Bulk Hiring | Talent Acquisition | Sourcing | Screening | Interview Coordination | Candidate Engagement | Offer Management | Joining Conversion | Recruitment MIS | Stakeholder Management

What We Offer

• Opportunity to work in a fast-paced BPO environment.
• Exposure to large-scale and bulk recruitment.
• Career growth opportunities within HR & Talent Acquisition.
• Performance-driven work culture.