Human Resource Manager

Job Purpose:

To lead and manage the human resource functions of the hospital, including recruitment, employee relations, performance management, statutory compliance, and training, thereby supporting a motivated, efficient, and service-oriented workforce in a healthcare environment.

Key Responsibilities:

1. Recruitment & Staffing

• Manage end-to-end recruitment for clinical, paramedical, and non-clinical roles.
• Coordinate with department heads to understand manpower requirements.
• Ensure proper onboarding, induction, and background verification of new joiners.
• Issuing letters
• Complete Exit and F&F formalities.

2. Employee Records & Attendance

• Maintain up-to-date employee records in HRMS/HIS systems.
• Oversee biometric attendance, leave records, and shift scheduling.
• Generate monthly attendance and payroll reports for the finance department.
• Issuing memos, warning letters, penalties, etc, to the employees as a disciplinary action and maintaining its record.

3. Performance Management

• Competency Mapping
• Coordinate annual and probation performance reviews.
• Assist HODs in setting KRAs and evaluating staff performance.
• Implement corrective actions, appraisals, and recognition programs.

4. Employee Engagement & Welfare

• Organize employee welfare activities, staff celebrations, and feedback sessions.
• Address grievances and conduct counselling sessions when required.
• Create a positive and respectful workplace culture.

5. Training & Development

• Identify training needs and prepare the hospital training calendar.
• Coordinate clinical and soft skills, Induction training, fire drills, BLS, infection control, Emergency Codes, etc.
• Maintain training attendance, feedback, pre- and post-training tests, and competency evaluation records.

6. Statutory Compliance

• Ensure compliance with labor laws, PF, ESI, MLWF, Gratuity, and other benefits.
• Handle audits and documentation for NABH, JCI, and labour department inspections.
• Maintain HR policies, SOPs, and disciplinary action protocols.

7. HR Reporting & MIS

• Prepare monthly HR dashboards: recruitment status, attrition, headcount, etc.
• Present HR metrics to management regularly for strategic planning.
• Maintain confidentiality of sensitive HR data and files.