Human Resource Manager

Job Purpose

The HR Manager leads core human resource functions for

Glee Grub India Pvt Ltd, focusing on Bun Makkhan Chai

(BMC) outlets and central operations. This role oversees

end-to-end recruitment, store-level manpower planning,

payroll processing, employee relations, and compliance. The

HR Manager ensures smooth onboarding, reduces staff

turnover in QSR/caf teams, and builds a supportive,

productive work environment aligned with company growth.

KRA /Accountabilities

* Manage end-to-end recruitment for store crew, shift

supervisors, kitchen staff, store managers, and corporate

roles.

* Coordinate with hiring portals, local agencies, and field

networks to maintain a active candidate pipeline.

* Oversee employee onboarding, orientation, documentation,

and uniform issuing for new joiners.

* Manage daily attendance tracking, shift roster alignment,

leave management, and monthly payroll processing.

* Handle frontline staff grievances, resolve conflict, and

conduct exit interviews to control attrition.

* Enforce company HR policies, code of conduct, store

discipline, and local labor law compliance.

* Organize training sessions on customer service, hygiene,

POS usage, and store SOPs in partnership with operational

managers.

* Maintain accurate employee files, digital HR records, and

employment contracts for all Bareilly staff.

Core

Competencies /

Known Exp

* Retail & F&B Hiring: Strong experience in volume sourcing

for frontline caf, kitchen, and QSR staff.

* Payroll & HRMS: Practical understanding of payroll

execution, attendance reconciliation, and HR software

handling.

* Employee Engagement: Ability to communicate clearly

with floor staff and resolve workplace concerns smoothly.

* Labor Compliance: Basic knowledge of local labor laws,

statutory rules, and store discipline management.

Must have / Tech /

Pref. Qualification:

Education & Experience:

* Education: Masters Degree or Post Graduate Diploma in

Human Resources, Business Administration, or related fields.

* Experience: 3 to 5 years of core HR experience, preferably

within the F&B, QSR, retail, or hospitality sector.

Preferred Qualifications:

* Prior experience managing HR operations , preferably in F &

B industry

* Hands-on comfort with tools like MS Excel, Keka, POS

software, and online job platforms.