Human Resource Manager
VMultiply · Hyderabad · onsite · Posted 70d ago
₹7.0L - ₹8.0L PA8–10 yrsfulltimeSourced from
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About this role
Job Description: Senior HR and Operations Manager
Senior HR & Operations Manager
Full-time On-site
Human Resources & OperationsSenior Management
8–12 Years Experience
Location : Hyderabad(WFO)
We are looking for a seasoned, people-first Senior HR & Operations Manager to be the backbone of our human resources and operational functions. This is a high-trust, high-visibility role that requires both strategic acumen and an empathetic, composed presence — someone who leads by example, earns confidence effortlessly, and brings structure and warmth to every interaction.
"The ideal candidate is not just a policy executor — they are a trusted advisor, a calm presence during difficult conversations, and a strategic partner who helps leadership make better people decisions."
Team Leadership
People & Team Management
- Lead, mentor, and manage a team of recruiters and HR executives, setting clear goals, KPIs, and performance expectations
- Conduct regular one-on-ones, team reviews, and developmental conversations to build a high-performing HR function
- Foster a culture of accountability, empathy, and continuous improvement within the HR team
- Delegate responsibilities effectively and ensure smooth workflow across recruitment and HR operations
- Identify training needs and coordinate capability-building programs for team members
Talent Acquisition
Recruitment Oversight
- Oversee end-to-end recruitment operations ensuring quality hires within timelines
- Collaborate with department heads to understand workforce requirements and build talent pipelines
- Review and approve JDs, job postings, and offer letters
- Ensure a consistent, respectful, and positive candidate experience across all stages
- Track and report on recruitment metrics — TAT, offer acceptance rate, source effectiveness
HR Operations
Policy & Process
- Own and continuously improve HR policies, processes, and the employee handbook
- Ensure timely onboarding, confirmation processes, and offboarding procedures
- Maintain accurate HR records, documentation, and compliance with statutory requirements
- Coordinate with payroll, finance, and legal as required
- Support performance review cycles and compensation benchmarking exercises
Employee Relations
Grievance Management & Employee Experience
- Serve as the primary point of contact for all employee grievances — listening with empathy, investigating impartially, and resolving matters with discretion and fairness
- Maintain a safe and confidential channel for employees to raise concerns without fear of reprisal
- Identify patterns in employee concerns and proactively recommend systemic fixes to management
- Facilitate conflict resolution between employees or between employees and managers with a calm, solution-oriented approach
- Champion employee wellbeing initiatives and engagement programs
Vendor Management
External Stakeholder & Vendor Relations
- Act as the single point of contact for all HR-related vendors including recruitment agencies, background verification firms, payroll providers, and HR tech platforms
- Negotiate contracts, evaluate vendor performance, and manage renewals and SLAs
- Onboard new vendors with appropriate due diligence and coordinate with procurement and legal
- Build long-term, professional vendor relationships that deliver consistent value to the organisation
Strategic Advisory
Management Counsel & Organisational Development
- Partner closely with senior leadership and management to advise on people strategy, workforce planning, and organisational structure
- Bring data-backed insights and experience-driven recommendations on compensation, culture, retention, and HR risk
- Support leaders in difficult people decisions — restructurings, PIPs, terminations — with appropriate judgment and documentation
- Keep management informed of industry trends, statutory changes, and best practices in HR
- Represent HR as a strategic function in leadership meetings and planning discussions
Who You Are
Personality & Professional Traits
Soft-spoken & composedHighly presentableEmpathetic listenerDiscreet & trustworthyFirm but fairDetail-orientedProactive problem-solverExcellent communicatorCulturally sensitiveExecutive presencePatient & balancedData-driven mindset
Qualifications
- MBA / PGDM in HR or equivalent postgraduate qualification
- 8–12 years of progressive HR experience, with at least 3 years in a managerial role
- Demonstrated experience managing recruitment teams and HR executives
- Hands-on knowledge of Indian labour laws and statutory compliance
- Exposure to HRMS/ATS platforms and reporting tools
Preferred Attributes
- Experience in a fast-paced, mid-to-large size organisation
- Strong track record of grievance resolution and ER management
- History of successful vendor negotiations and management
- Comfort presenting to and advising CXO-level leadership
- Certification in HR (SHRM, HRCI, or equivalent) preferred
This role reports directly to the Director / VP – HR or the Founder / Managing Director
Sourced from naukri
Skills
HR OperationsHR Generalist ActivitiesEmployee EngagementPayroll ManagementHR Policies