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    Job · 21144862

    MUMBAI · FULLTIME

    Human Resource Generalist

    Sterling Customer Experience

    Sterling Customer Experience

    Mumbai · onsite · Posted 6d ago

    Sourced fromNaukri
    ₹8.5L - ₹9.0L PA1–4 yrsfulltimeMumbai

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    Section · 01

    About this role


    *Location:* Thane, Maharashtra

    *Department:* Human Resources

    *Employment Type:* Full-Time

    *Experience:* 14 Years

    Salary - 9 LPA


    MALE CANDIDATES ONLY



    We are looking for an enthusiastic and responsible *HR Generalist* to manage day-to-day HR operations and employee lifecycle activities. The role will involve recruitment coordination, onboarding, attendance, employee relations, HR documentation, performance management, and employee engagement.


    * Key Responsibilities


    1. Recruitment & Hiring


    * Coordinate the end-to-end recruitment process from sourcing to joining.

    * Screen candidates and conduct initial HR interviews.

    * Coordinate interviews with Operations and other stakeholders.

    * Maintain recruitment trackers and provide regular hiring updates.

    * Coordinate offer letters and joining formalities.

    * Follow up with selected candidates to ensure smooth joining and reduce dropouts.


    2. Employee Onboarding & Induction


    * Complete joining documentation and verification.

    * Conduct HR induction and explain company policies, processes, and benefits.

    * Coordinate employee ID cards, access, and other onboarding requirements.

    * Ensure all employee records are updated accurately.


    3. Employee Lifecycle Management


    * Handle employee movements including confirmation, transfers, promotions, and separations.

    * Prepare and manage HR letters such as confirmation, warning, separation, relieving, and experience letters.

    * Coordinate employee exit formalities and ensure proper handover.

    * Support Full & Final settlement coordination.


    4. Employee Relations


    * Address employee queries and concerns professionally.

    * Coordinate with employees, TLs, Managers, and Operations teams for HR-related matters.

    * Support disciplinary and corrective action processes as per company policies.

    * Maintain confidentiality while handling employee-related matters.



    5. Performance & Employee Engagement


    * Support probation/confirmation and performance management processes.

    * Coordinate employee engagement activities and internal HR initiatives.

    * Assist in implementing HR policies and employee communication initiatives.


    6. Compliance & Documentation


    * Maintain employee files and ensure required documents are available.

    * Ensure HR processes are aligned with company policies and applicable statutory requirements.

    * Maintain confidentiality of employee and company information.


    * Required Skills


    * Good verbal and written communication skills.

    * Strong interpersonal and employee-handling skills.

    * Good knowledge of MS Excel and HR MIS.

    * Ability to manage multiple tasks and deadlines.

    * Strong coordination and follow-up skills.

    * Good problem-solving and decision-making abilities.

    * Knowledge of HR policies and employee lifecycle processes.

    * Ability to work independently as well as with cross-functional teams.


    * Preferred Candidate


    * Graduate/Postgraduate in HR, Business Administration, or a related field.

    * 14 years of experience in HR Generalist/HR Operations/HRBP support.

    * BPO/ITES experience will be an advantage.

    * Candidates with hands-on experience in recruitment, employee lifecycle, HR MIS, and employee relations are preferred.

    Sourced from naukri

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    Section · 02

    Skills

    inductionHiringOnboardingEmployee EngagementDocumentationcomplianceEmployee Life CycleRecruitment

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